# Coherence — The Agentic Customer Operations Platform

> Coherence connects CRM data, email, campaigns, websites, workflows, and AI agents
> in one shared context. Operated by Brightyard, Inc. Its flexible data foundation
> follows XRM (Anything Relationship Management) principles.

- Website: https://getcoherence.io
- App: https://app.getcoherence.io
- Docs: https://getcoherence.io/docs
- API: https://getcoherence.io/openapi.json
- For agents: https://getcoherence.io/agents.md · https://getcoherence.io/llms.txt

## What it does

Coherence helps teams run the customer lifecycle without stitching together separate
systems. Customer records provide shared context for communication, content,
operational work, workflows, and governed agents.

## Key features

- **Two-way email sync** — emails appear on contact records; send from CRM or client.
- **Calendar integration** — meetings linked to contacts and projects automatically.
- **Custom modules** — build any data structure (projects, vendors, inventory) without code.
- **Workflow automation** — trigger actions based on data changes.
- **Nash and AI agents** — research, draft, route work, update records, and execute
  supported tasks under workspace approval rules.
- **Email campaigns** — build and send governed campaigns using customer context.
- **Sites** — create or import websites whose forms can write to CRM or custom records.
- **Unified search** — find anything across all your business data.

## Who it's for

Small teams and solopreneurs, marketing and creative agencies, consultants and
freelancers, service-based businesses, and anyone managing complex relationships
beyond just customers.

## Pricing

Free tier (no credit card), then Starter $12, Pro $29, Team $79 per user/month.
Machine-readable: https://getcoherence.io/pricing.md

## Developers & agents

- REST API base: `https://api.getcoherence.io/v1` (OpenAPI 3.1 at /openapi.json)
- MCP server: `@coherenceos/mcp-server` (registry `io.getcoherence/mcp`)
- Authentication: https://getcoherence.io/auth.md
- Agent guide: https://getcoherence.io/agents.md

## Learn more

- What Is XRM: https://getcoherence.io/blog/what-is-xrm
- What Is Two-Way Email Sync: https://getcoherence.io/blog/what-is-two-way-email-sync
- HubSpot vs Pipedrive vs Coherence: https://getcoherence.io/blog/hubspot-vs-pipedrive-vs-coherence
- Documentation: https://getcoherence.io/docs