CustomGPT allows you to create and deploy custom AI chatbots tailored to your specific needs.
CustomGPT currently provides 1 trigger that can start a workflow and 8 actions a workflow can run. Use those building blocks to connect product and engineering activity to the customers and work it affects.
New Conversation
Triggers when a new conversation is created in an agent
Create Agent
Create a new CustomGPT agent by importing data from a sitemap or file
Create Conversation
Create a new conversation in a CustomGPT project
Delete Agent
Delete a CustomGPT agent
Export Conversation
Export a conversation with all messages, authors, feedbacks and metadata
Find Conversation
List and search conversations for an agent with optional filtering
Send Message
Send a message to a conversation within an agent
Update Agent
Update an existing agent with specific details
Update Agent Settings
Update agent configuration and behavior settings
These recipes are generated from the triggers, actions, and categories currently available for this piece. Use them as starting points, then choose the exact fields, conditions, and records your workflow should update.
Start from a supported CustomGPT event, then create or update the appropriate CRM, project, or custom record with the source context preserved.
Starts with
New Conversation
Finishes with
Create or update a Coherence record
Use a change in Coherence to run a supported CustomGPT action, so the next step follows the record instead of relying on someone to copy it.
Starts with
A Coherence record or workflow changes
Finishes with
Create Agent
Combine CustomGPT with another integration and Coherence records to connect product and engineering activity to the customers and work it affects.
Starts with
New Conversation
Finishes with
Create Agent, then preserve the outcome in Coherence
The exact authentication fields depend on CustomGPT. The workflow structure stays straightforward:
Authorize the CustomGPT account and permissions the workflow needs.
Select one of the current triggers or actions listed above and map its fields.
Run a small test, inspect the result in both systems, and only then enable the workflow.
Explore apps that share a category with CustomGPT or provide a complementary trigger or action.
CustomGPT currently provides 1 trigger that can start a workflow and 8 actions a workflow can run. Use those building blocks to connect product and engineering activity to the customers and work it affects.
CustomGPT currently lists 1 trigger and 8 actions in the integration catalog. The supported list is refreshed from the pieces available in Coherence, so review the capability names on this page before building a workflow.
Yes. A workflow can combine supported CustomGPT triggers or actions with Coherence records and other available integrations. The exact flow depends on the authentication, permissions, triggers, and actions exposed by each connected app.
The listed triggers and actions are designed for visual workflows. If the pre-built integration does not expose a capability you need, HTTP and webhook steps can cover APIs that your team is authorized to use.
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