Coherence is an agentic customer operations platform that connects CRM data, email, campaigns, websites, workflows, and AI agents in one shared context. It is operated by Brightyard, Inc.

How is Coherence different from a traditional CRM?

CRM is Coherence's shared data foundation, not the product boundary. Coherence connects flexible XRM-style records to email, campaigns, websites, workflows, and agents so teams can run the customer lifecycle from one context.

Does Coherence have an API and MCP server for agents?

Yes. Coherence publishes an OpenAPI 3.1 spec at https://getcoherence.io/openapi.json and ships an official MCP server (@coherenceos/mcp-server) so AI agents can read and write workspace data and delegate tasks to the Nash agent.

How much does Coherence cost?

Coherence has a free tier (no credit card required), plus Starter at $12, Pro at $29, and Team at $79 per user per month.

COHERENCE

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●Completed

Feature

Campaigns & Email Design

Name: Coherence
Brand: Coherence
Rating: 4.8 (50 reviews)

Branded emails, timed journeys, enrollment, and analytics

Shipped: Q3 2026

Plan coordinated marketing and lifecycle email in a dedicated Campaigns workspace.

What's included

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Workflow builder - Arrange emails, waits, branches, and enrollment rules

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Email design - Generate from a brief, remix templates, and edit visually

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Campaign AI - Get planning and drafting help in the campaign

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Controlled delivery - Review and publish to activate enrollment and timed sending

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Analytics - Compare delivery, opens, and clicks

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Interactive Chat & Canvas

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