Coherence is an agentic customer operations platform that connects CRM data, email, campaigns, websites, workflows, and AI agents in one shared context. It is operated by Brightyard, Inc.

How is Coherence different from a traditional CRM?

CRM is Coherence's shared data foundation, not the product boundary. Coherence connects flexible XRM-style records to email, campaigns, websites, workflows, and agents so teams can run the customer lifecycle from one context.

Does Coherence have an API and MCP server for agents?

Yes. Coherence publishes an OpenAPI 3.1 spec at https://getcoherence.io/openapi.json and ships an official MCP server (@coherenceos/mcp-server) so AI agents can read and write workspace data and delegate tasks to the Nash agent.

How much does Coherence cost?

Coherence has a free tier (no credit card required), plus Starter at $12, Pro at $29, and Team at $79 per user per month.

COHERENCE

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●Completed

Feature

Nash Playbooks & Approvals

Name: Coherence
Brand: Coherence
Rating: 4.8 (50 reviews)

Recurring agent work guided by evidence and approval rules

Shipped: Q3 2026

Give recurring work a goal, worker, triggers, and evidence rules. Nash can help create and manage the playbook.

What's included

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Scheduled and event triggers - Check for work on a schedule or after record changes

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Evidence rules - Act when configured conditions pass; record quiet inspections otherwise

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Approval requests - Review action details and linked records

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Release marketing - Use connected GitHub release sources to prepare content for review

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