Coherence is an agentic customer operations platform that connects CRM data, email, campaigns, websites, workflows, and AI agents in one shared context. It is operated by Brightyard, Inc.

How is Coherence different from a traditional CRM?

CRM is Coherence's shared data foundation, not the product boundary. Coherence connects flexible XRM-style records to email, campaigns, websites, workflows, and agents so teams can run the customer lifecycle from one context.

Does Coherence have an API and MCP server for agents?

Yes. Coherence publishes an OpenAPI 3.1 spec at https://getcoherence.io/openapi.json and ships an official MCP server (@coherenceos/mcp-server) so AI agents can read and write workspace data and delegate tasks to the Nash agent.

How much does Coherence cost?

Coherence has a free tier (no credit card required), plus Starter at $12, Pro at $29, and Team at $79 per user per month.

Integrations · Productivity · CRM

Connect Acuity Scheduling to Coherence.

Name: Coherence
Brand: Coherence
Rating: 4.8 (50 reviews)

. 2 triggers can start a workflow, and 8 actions can run inside one.

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Appointment CanceledCreate a Coherence record

A Coherence record changes

Add Blocked Off Time

New AppointmentUpdate a Coherence record

A Coherence workflow runs

Create Appointment

TRIGGERS AND ACTIONS

Everything Acuity Scheduling can do in a workflow.

Triggers start a workflow when something happens in Acuity Scheduling. Actions are the steps a workflow can run there.

Triggers · 2Appointment CanceledNew Appointment

Actions · 8Add Blocked Off TimeCreate AppointmentCreate ClientReschedule AppointmentUpdate ClientFind Appointment(s)Find ClientCustom API CallCustom API Call: Make a custom API call to a specific endpoint.

Names as listed in the automation catalog Coherence workflows use.

WORKFLOW IDEAS

What you can automate with Acuity Scheduling.

Starting points for a workflow. Choose the exact fields, conditions, and records it updates.

Bring Acuity Scheduling activity into CoherenceStart from a supported Acuity Scheduling event, then create or update the appropriate CRM, project, or custom record with the source context preserved.

Starts with · Appointment Canceled
or New AppointmentFinishes with · Create or update a Coherence record

Act in Acuity Scheduling from a Coherence workflowUse a change in Coherence to run a supported Acuity Scheduling action, so the next step follows the record instead of relying on someone to copy it.

Starts with · A Coherence record or workflow changes

Finishes with · Add Blocked Off Time
or Create Appointment

Connect Acuity Scheduling to the wider customer workflowCombine Acuity Scheduling with another integration and Coherence records to turn activity in one tool into an owned next step in the shared workspace.

Starts with · Appointment Canceled
or New Appointment

Finishes with · Add Blocked Off Time, then preserve the outcome in Coherence
or Create Appointment

SET UP

How to connect Acuity Scheduling.

The exact authentication fields depend on Acuity Scheduling. The workflow structure stays straightforward.

1Connect the accountAuthorize the Acuity Scheduling account and permissions the workflow needs.

2Choose a supported stepSelect one of the current triggers or actions listed above and map its fields.

3Test with a real recordRun a small test, inspect the result in both systems, and only then enable the workflow.

Apps for the same workflow.

Apps that share a category with Acuity Scheduling or provide a complementary trigger or action.

CopperCRM · Productivity11 triggers · 20 actions

QwilrCRM · Productivity7 triggers · 2 actions

TeamleaderCRM · Productivity5 triggers · 13 actions

WedofCRM · Productivity28 triggers · 45 actions

PredictLeadsProductivity · CRM · Marketing0 triggers · 12 actions

VillageProductivity · CRM0 triggers · 10 actions

QUESTIONS

Acuity Scheduling integration questions.

What can I automate with the Acuity Scheduling integration?

Acuity Scheduling currently provides 2 triggers that can start a workflow and 8 actions a workflow can run. Use those building blocks to turn activity in one tool into an owned next step in the shared workspace.

How many Acuity Scheduling triggers and actions are available?

Acuity Scheduling currently lists 2 triggers and 8 actions, each named on this page. The list is read from the automation catalog Coherence workflows use, so review those names before building a workflow.

Can Acuity Scheduling connect to other apps through Coherence?

Yes. A workflow can combine supported Acuity Scheduling triggers or actions with Coherence records and other available integrations. The exact flow depends on the authentication, permissions, triggers, and actions exposed by each connected app.

Do I need to write code to connect Acuity Scheduling?

The listed triggers and actions are designed for visual workflows. If the pre-built integration does not expose a capability you need, HTTP and webhook steps can cover APIs that your team is authorized to use.

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