Coherence is an agentic customer operations platform that connects CRM data, email, campaigns, websites, workflows, and AI agents in one shared context. It is operated by Brightyard, Inc.

How is Coherence different from a traditional CRM?

CRM is Coherence's shared data foundation, not the product boundary. Coherence connects flexible XRM-style records to email, campaigns, websites, workflows, and agents so teams can run the customer lifecycle from one context.

Does Coherence have an API and MCP server for agents?

Yes. Coherence publishes an OpenAPI 3.1 spec at https://getcoherence.io/openapi.json and ships an official MCP server (@coherenceos/mcp-server) so AI agents can read and write workspace data and delegate tasks to the Nash agent.

How much does Coherence cost?

Coherence has a free tier (no credit card required), plus Starter at $12, Pro at $29, and Team at $79 per user per month.

Integrations · Productivity · E-commerce · Marketing

Connect Drupal to Coherence.

Name: Coherence
Brand: Coherence
Rating: 4.8 (50 reviews)

. 3 triggers can start a workflow, and 6 actions can run inside one.

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Polling by IDCreate a Coherence record

A Coherence record changes

Call Service

Polling by timestampUpdate a Coherence record

A Coherence workflow runs

Create Entity

TRIGGERS AND ACTIONS

Everything Drupal can do in a workflow.

Triggers start a workflow when something happens in Drupal. Actions are the steps a workflow can run there.

Triggers · 3Polling by IDPolling by timestampWebhook

Actions · 6Call ServiceCreate EntityList EntitiesGet EntityUpdate EntityDelete Entity

Names as listed in the automation catalog Coherence workflows use.

WORKFLOW IDEAS

What you can automate with Drupal.

Starting points for a workflow. Choose the exact fields, conditions, and records it updates.

Bring Drupal activity into CoherenceStart from a supported Drupal event, then create or update the appropriate CRM, project, or custom record with the source context preserved.

Starts with · Polling by ID
or Polling by timestampFinishes with · Create or update a Coherence record

Act in Drupal from a Coherence workflowUse a change in Coherence to run a supported Drupal action, so the next step follows the record instead of relying on someone to copy it.

Starts with · A Coherence record or workflow changes

Finishes with · Call Service
or Create Entity

Connect Drupal to the wider customer workflowCombine Drupal with another integration and Coherence records to turn activity in one tool into an owned next step in the shared workspace.

Starts with · Polling by ID
or Polling by timestamp

Finishes with · Call Service, then preserve the outcome in Coherence
or Create Entity

SET UP

How to connect Drupal.

The exact authentication fields depend on Drupal. The workflow structure stays straightforward.

1Connect the accountAuthorize the Drupal account and permissions the workflow needs.

2Choose a supported stepSelect one of the current triggers or actions listed above and map its fields.

3Test with a real recordRun a small test, inspect the result in both systems, and only then enable the workflow.

Apps for the same workflow.

Apps that share a category with Drupal or provide a complementary trigger or action.

UscreenE-commerce · Marketing5 triggers · 3 actions

Cognito FormsProductivity · Marketing2 triggers · 5 actions

SurveyTaleProductivity · Marketing3 triggers · 1 action

PredictLeadsProductivity · CRM · Marketing0 triggers · 12 actions

SAP AribaProductivity · E-commerce0 triggers · 14 actions

PlacidProductivity · Marketing0 triggers · 8 actions

QUESTIONS

Drupal integration questions.

What can I automate with the Drupal integration?

Drupal currently provides 3 triggers that can start a workflow and 6 actions a workflow can run. Use those building blocks to turn activity in one tool into an owned next step in the shared workspace.

How many Drupal triggers and actions are available?

Drupal currently lists 3 triggers and 6 actions, each named on this page. The list is read from the automation catalog Coherence workflows use, so review those names before building a workflow.

Can Drupal connect to other apps through Coherence?

Yes. A workflow can combine supported Drupal triggers or actions with Coherence records and other available integrations. The exact flow depends on the authentication, permissions, triggers, and actions exposed by each connected app.

Do I need to write code to connect Drupal?

The listed triggers and actions are designed for visual workflows. If the pre-built integration does not expose a capability you need, HTTP and webhook steps can cover APIs that your team is authorized to use.

Ready to connect Drupal?

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Free plan · No credit card