Coherence is an agentic customer operations platform that connects CRM data, email, campaigns, websites, workflows, and AI agents in one shared context. It is operated by Brightyard, Inc.

How is Coherence different from a traditional CRM?

CRM is Coherence's shared data foundation, not the product boundary. Coherence connects flexible XRM-style records to email, campaigns, websites, workflows, and agents so teams can run the customer lifecycle from one context.

Does Coherence have an API and MCP server for agents?

Yes. Coherence publishes an OpenAPI 3.1 spec at https://getcoherence.io/openapi.json and ships an official MCP server (@coherenceos/mcp-server) so AI agents can read and write workspace data and delegate tasks to the Nash agent.

How much does Coherence cost?

Coherence has a free tier (no credit card required), plus Starter at $12, Pro at $29, and Team at $79 per user per month.

Integrations · Developer Tools

Connect Echowin to Coherence.

Name: Coherence
Brand: Coherence
Rating: 4.8 (50 reviews)

. 1 trigger can start a workflow, and 3 actions can run inside one.

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New ContactCreate a Coherence record

A Coherence record changes

Create Contact

A Coherence workflow runs

Delete Contact

TRIGGERS AND ACTIONS

Everything Echowin can do in a workflow.

Triggers start a workflow when something happens in Echowin. Actions are the steps a workflow can run there.

Triggers · 1New Contact

Actions · 3Create ContactDelete ContactFind Contact

Names as listed in the automation catalog Coherence workflows use.

WORKFLOW IDEAS

What you can automate with Echowin.

Starting points for a workflow. Choose the exact fields, conditions, and records it updates.

Bring Echowin activity into CoherenceStart from a supported Echowin event, then create or update the appropriate CRM, project, or custom record with the source context preserved.

Starts with · New ContactFinishes with · Create or update a Coherence record

Act in Echowin from a Coherence workflowUse a change in Coherence to run a supported Echowin action, so the next step follows the record instead of relying on someone to copy it.

Starts with · A Coherence record or workflow changes

Finishes with · Create Contact
or Delete Contact

Connect Echowin to the wider customer workflowCombine Echowin with another integration and Coherence records to connect product and engineering activity to the customers and work it affects.

Starts with · New Contact

Finishes with · Create Contact, then preserve the outcome in Coherence
or Delete Contact

SET UP

How to connect Echowin.

The exact authentication fields depend on Echowin. The workflow structure stays straightforward.

1Connect the accountAuthorize the Echowin account and permissions the workflow needs.

2Choose a supported stepSelect one of the current triggers or actions listed above and map its fields.

3Test with a real recordRun a small test, inspect the result in both systems, and only then enable the workflow.

Apps for the same workflow.

Apps that share a category with Echowin or provide a complementary trigger or action.

CloudConvertDeveloper Tools · Productivity3 triggers · 7 actions

CursorDeveloper Tools5 triggers · 4 actions

CustomGPTDeveloper Tools1 trigger · 8 actions

GitHubDeveloper Tools14 triggers · 18 actions

GreipDeveloper Tools5 triggers · 6 actions

Griptape CloudDeveloper Tools4 triggers · 5 actions

QUESTIONS

Echowin integration questions.

What can I automate with the Echowin integration?

Echowin currently provides 1 trigger that can start a workflow and 3 actions a workflow can run. Use those building blocks to connect product and engineering activity to the customers and work it affects.

How many Echowin triggers and actions are available?

Echowin currently lists 1 trigger and 3 actions, each named on this page. The list is read from the automation catalog Coherence workflows use, so review those names before building a workflow.

Can Echowin connect to other apps through Coherence?

Yes. A workflow can combine supported Echowin triggers or actions with Coherence records and other available integrations. The exact flow depends on the authentication, permissions, triggers, and actions exposed by each connected app.

Do I need to write code to connect Echowin?

The listed triggers and actions are designed for visual workflows. If the pre-built integration does not expose a capability you need, HTTP and webhook steps can cover APIs that your team is authorized to use.

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