Coherence is an agentic customer operations platform that connects CRM data, email, campaigns, websites, workflows, and AI agents in one shared context. It is operated by Brightyard, Inc.

How is Coherence different from a traditional CRM?

CRM is Coherence's shared data foundation, not the product boundary. Coherence connects flexible XRM-style records to email, campaigns, websites, workflows, and agents so teams can run the customer lifecycle from one context.

Does Coherence have an API and MCP server for agents?

Yes. Coherence publishes an OpenAPI 3.1 spec at https://getcoherence.io/openapi.json and ships an official MCP server (@coherenceos/mcp-server) so AI agents can read and write workspace data and delegate tasks to the Nash agent.

How much does Coherence cost?

Coherence has a free tier (no credit card required), plus Starter at $12, Pro at $29, and Team at $79 per user per month.

Integrations · Developer Tools

Connect MCP to Coherence.

Name: Coherence
Brand: Coherence
Rating: 4.8 (50 reviews)

Connect to your hosted MCP Server using any MCP client to communicate with tools. 1 trigger can start a workflow, and 1 action can run inside one.

Start free All integrations

MCP ToolCreate a Coherence record

A Coherence record changes

Reply to MCP Client

TRIGGERS AND ACTIONS

Everything MCP can do in a workflow.

Triggers start a workflow when something happens in MCP. Actions are the steps a workflow can run there.

Triggers · 1MCP Tool

Actions · 1Reply to MCP Client

Names as listed in the automation catalog Coherence workflows use.

WORKFLOW IDEAS

What you can automate with MCP.

Starting points for a workflow. Choose the exact fields, conditions, and records it updates.

Bring MCP activity into CoherenceStart from a supported MCP event, then create or update the appropriate CRM, project, or custom record with the source context preserved.

Starts with · MCP ToolFinishes with · Create or update a Coherence record

Act in MCP from a Coherence workflowUse a change in Coherence to run a supported MCP action, so the next step follows the record instead of relying on someone to copy it.

Starts with · A Coherence record or workflow changes

Finishes with · Reply to MCP Client

Connect MCP to the wider customer workflowCombine MCP with another integration and Coherence records to connect product and engineering activity to the customers and work it affects.

Starts with · MCP Tool

Finishes with · Reply to MCP Client, then preserve the outcome in Coherence

SET UP

How to connect MCP.

The exact authentication fields depend on MCP. The workflow structure stays straightforward.

1Connect the accountAuthorize the MCP account and permissions the workflow needs.

2Choose a supported stepSelect one of the current triggers or actions listed above and map its fields.

3Test with a real recordRun a small test, inspect the result in both systems, and only then enable the workflow.

Apps for the same workflow.

Apps that share a category with MCP or provide a complementary trigger or action.

CloudConvertDeveloper Tools · Productivity3 triggers · 7 actions

CursorDeveloper Tools5 triggers · 4 actions

CustomGPTDeveloper Tools1 trigger · 8 actions

GitHubDeveloper Tools14 triggers · 18 actions

GreipDeveloper Tools5 triggers · 6 actions

Griptape CloudDeveloper Tools4 triggers · 5 actions

QUESTIONS

MCP integration questions.

What can I automate with the MCP integration?

MCP currently provides 1 trigger that can start a workflow and 1 action a workflow can run. Use those building blocks to connect product and engineering activity to the customers and work it affects.

How many MCP triggers and actions are available?

MCP currently lists 1 trigger and 1 action, each named on this page. The list is read from the automation catalog Coherence workflows use, so review those names before building a workflow.

Can MCP connect to other apps through Coherence?

Yes. A workflow can combine supported MCP triggers or actions with Coherence records and other available integrations. The exact flow depends on the authentication, permissions, triggers, and actions exposed by each connected app.

Do I need to write code to connect MCP?

The listed triggers and actions are designed for visual workflows. If the pre-built integration does not expose a capability you need, HTTP and webhook steps can cover APIs that your team is authorized to use.

Ready to connect MCP?

Start free

Free plan · No credit card