Lucidya

Lucidya

AI-powered social media analytics and customer experience management

Lucidya currently provides 1 trigger that can start a workflow. Use those building blocks to connect campaign activity to the records and follow-up it should influence.

Marketing1 trigger

Triggers

(1)

New Alert Notification

Triggers when a new alert notification is generated (hourly or instant).

What can you automate with Lucidya and Coherence?

These recipes are generated from the triggers, actions, and categories currently available for this piece. Use them as starting points, then choose the exact fields, conditions, and records your workflow should update.

Bring Lucidya activity into Coherence

Start from a supported Lucidya event, then create or update the appropriate CRM, project, or custom record with the source context preserved.

Starts with

New Alert Notification

Finishes with

Create or update a Coherence record

Connect Lucidya to the wider customer workflow

Combine Lucidya with another integration and Coherence records to connect campaign activity to the records and follow-up it should influence.

Starts with

New Alert Notification

Finishes with

Route the result to the next connected tool

How to connect Lucidya

The exact authentication fields depend on Lucidya. The workflow structure stays straightforward:

1

Connect the account

Authorize the Lucidya account and permissions the workflow needs.

2

Choose a supported step

Select one of the current triggers or actions listed above and map its fields.

3

Test with a real record

Run a small test, inspect the result in both systems, and only then enable the workflow.

Lucidya integration questions

What can I automate with the Lucidya integration?

Lucidya currently provides 1 trigger that can start a workflow. Use those building blocks to connect campaign activity to the records and follow-up it should influence.

How many Lucidya triggers and actions are available?

Lucidya currently lists 1 trigger and 0 actions in the integration catalog. The supported list is refreshed from the pieces available in Coherence, so review the capability names on this page before building a workflow.

Can Lucidya connect to other apps through Coherence?

Yes. A workflow can combine supported Lucidya triggers or actions with Coherence records and other available integrations. The exact flow depends on the authentication, permissions, triggers, and actions exposed by each connected app.

Do I need to write code to connect Lucidya?

The listed triggers and actions are designed for visual workflows. If the pre-built integration does not expose a capability you need, HTTP and webhook steps can cover APIs that your team is authorized to use.

Ready to connect Lucidya?

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