Coherence is an agentic customer operations platform that connects CRM data, email, campaigns, websites, workflows, and AI agents in one shared context. It is operated by Brightyard, Inc.

How is Coherence different from a traditional CRM?

CRM is Coherence's shared data foundation, not the product boundary. Coherence connects flexible XRM-style records to email, campaigns, websites, workflows, and agents so teams can run the customer lifecycle from one context.

Does Coherence have an API and MCP server for agents?

Yes. Coherence publishes an OpenAPI 3.1 spec at https://getcoherence.io/openapi.json and ships an official MCP server (@coherenceos/mcp-server) so AI agents can read and write workspace data and delegate tasks to the Nash agent.

How much does Coherence cost?

Coherence has a free tier (no credit card required), plus Starter at $12, Pro at $29, and Team at $79 per user per month.

Integrations · E-commerce

Connect WooCommerce to Coherence.

Name: Coherence
Brand: Coherence
Rating: 4.8 (50 reviews)

E-commerce platform built on WordPress. 12 triggers can start a workflow, and 6 actions can run inside one.

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Product CreatedCreate a Coherence record

A Coherence record changes

Create Customer

Product UpdatedUpdate a Coherence record

A Coherence workflow runs

Create Coupon

TRIGGERS AND ACTIONS

Everything WooCommerce can do in a workflow.

Triggers start a workflow when something happens in WooCommerce. Actions are the steps a workflow can run there.

Triggers · 12Product CreatedProduct UpdatedProduct DeletedOrder CreatedOrder UpdatedOrder DeletedCoupon CreatedCoupon UpdatedCoupon DeletedCustomer CreatedCustomer UpdatedCustomer Deleted

Actions · 6Create CustomerCreate CouponCreate ProductFind CustomerFind ProductCustom API CallCustom API Call: Make a custom API call to a specific endpoint.

Names as listed in the automation catalog Coherence workflows use.

WORKFLOW IDEAS

What you can automate with WooCommerce.

Starting points for a workflow. Choose the exact fields, conditions, and records it updates.

Bring WooCommerce activity into CoherenceStart from a supported WooCommerce event, then create or update the appropriate CRM, project, or custom record with the source context preserved.

Starts with · Product Created
or Product UpdatedFinishes with · Create or update a Coherence record

Act in WooCommerce from a Coherence workflowUse a change in Coherence to run a supported WooCommerce action, so the next step follows the record instead of relying on someone to copy it.

Starts with · A Coherence record or workflow changes

Finishes with · Create Customer
or Create Coupon

Connect WooCommerce to the wider customer workflowCombine WooCommerce with another integration and Coherence records to connect customer and order activity to the relationship record behind it.

Starts with · Product Created
or Product Updated

Finishes with · Create Customer, then preserve the outcome in Coherence
or Create Coupon

SET UP

How to connect WooCommerce.

The exact authentication fields depend on WooCommerce. The workflow structure stays straightforward.

1Connect the accountAuthorize the WooCommerce account and permissions the workflow needs.

2Choose a supported stepSelect one of the current triggers or actions listed above and map its fields.

3Test with a real recordRun a small test, inspect the result in both systems, and only then enable the workflow.

Apps for the same workflow.

Apps that share a category with WooCommerce or provide a complementary trigger or action.

AskNewsE-commerce1 trigger · 8 actions

ChargeKeepE-commerce · Finance3 triggers · 6 actions

DrupalProductivity · E-commerce · Marketing3 triggers · 6 actions

LightfunnelsCRM · E-commerce2 triggers · 10 actions

PaddleE-commerce · Finance5 triggers · 6 actions

ShopifyE-commerce6 triggers · 27 actions

QUESTIONS

WooCommerce integration questions.

What can I automate with the WooCommerce integration?

WooCommerce currently provides 12 triggers that can start a workflow and 6 actions a workflow can run. Use those building blocks to connect customer and order activity to the relationship record behind it.

How many WooCommerce triggers and actions are available?

WooCommerce currently lists 12 triggers and 6 actions, each named on this page. The list is read from the automation catalog Coherence workflows use, so review those names before building a workflow.

Can WooCommerce connect to other apps through Coherence?

Yes. A workflow can combine supported WooCommerce triggers or actions with Coherence records and other available integrations. The exact flow depends on the authentication, permissions, triggers, and actions exposed by each connected app.

Do I need to write code to connect WooCommerce?

The listed triggers and actions are designed for visual workflows. If the pre-built integration does not expose a capability you need, HTTP and webhook steps can cover APIs that your team is authorized to use.

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