Coherence is an agentic customer operations platform that connects CRM data, email, campaigns, websites, workflows, and AI agents in one shared context. It is operated by Brightyard, Inc.

How is Coherence different from a traditional CRM?

CRM is Coherence's shared data foundation, not the product boundary. Coherence connects flexible XRM-style records to email, campaigns, websites, workflows, and agents so teams can run the customer lifecycle from one context.

Does Coherence have an API and MCP server for agents?

Yes. Coherence publishes an OpenAPI 3.1 spec at https://getcoherence.io/openapi.json and ships an official MCP server (@coherenceos/mcp-server) so AI agents can read and write workspace data and delegate tasks to the Nash agent.

How much does Coherence cost?

Coherence has a free tier (no credit card required), plus Starter at $12, Pro at $29, and Team at $79 per user per month.

Integrations · Other

Connect Autocalls to Coherence.

Name: Coherence
Brand: Coherence
Rating: 4.8 (50 reviews)

Automate phone calls using our AI calling platform. 3 triggers can start a workflow, and 5 actions can run inside one.

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Phone Call EndedCreate a Coherence record

A Coherence record changes

Add lead to a campaign

Updated AssistantUpdate a Coherence record

A Coherence workflow runs

Send SMS to Customer

TRIGGERS AND ACTIONS

Everything Autocalls can do in a workflow.

Triggers start a workflow when something happens in Autocalls. Actions are the steps a workflow can run there.

Triggers · 3Phone Call EndedUpdated AssistantInbound Call

Actions · 5Add lead to a campaignSend SMS to CustomerStart/Stop CampaignMake Phone CallDelete Lead

Names as listed in the automation catalog Coherence workflows use.

WORKFLOW IDEAS

What you can automate with Autocalls.

Starting points for a workflow. Choose the exact fields, conditions, and records it updates.

Bring Autocalls activity into CoherenceStart from a supported Autocalls event, then create or update the appropriate CRM, project, or custom record with the source context preserved.

Starts with · Phone Call Ended
or Updated AssistantFinishes with · Create or update a Coherence record

Act in Autocalls from a Coherence workflowUse a change in Coherence to run a supported Autocalls action, so the next step follows the record instead of relying on someone to copy it.

Starts with · A Coherence record or workflow changes

Finishes with · Add lead to a campaign
or Send SMS to Customer

Connect Autocalls to the wider customer workflowCombine Autocalls with another integration and Coherence records to move information into the same workspace as the people, records, and next steps it affects.

Starts with · Phone Call Ended
or Updated Assistant

Finishes with · Add lead to a campaign, then preserve the outcome in Coherence
or Send SMS to Customer

SET UP

How to connect Autocalls.

The exact authentication fields depend on Autocalls. The workflow structure stays straightforward.

1Connect the accountAuthorize the Autocalls account and permissions the workflow needs.

2Choose a supported stepSelect one of the current triggers or actions listed above and map its fields.

3Test with a real recordRun a small test, inspect the result in both systems, and only then enable the workflow.

Apps for the same workflow.

Apps that share a category with Autocalls or provide a complementary trigger or action.

AMPECOOther1 trigger · 377 actions

BigCommerceOther11 triggers · 16 actions

Capsule CRMOther4 triggers · 10 actions

Checkout.comOther2 triggers · 7 actions

CircleOther2 triggers · 7 actions

ClockifyOther3 triggers · 8 actions

QUESTIONS

Autocalls integration questions.

What can I automate with the Autocalls integration?

Autocalls currently provides 3 triggers that can start a workflow and 5 actions a workflow can run. Use those building blocks to move information into the same workspace as the people, records, and next steps it affects.

How many Autocalls triggers and actions are available?

Autocalls currently lists 3 triggers and 5 actions, each named on this page. The list is read from the automation catalog Coherence workflows use, so review those names before building a workflow.

Can Autocalls connect to other apps through Coherence?

Yes. A workflow can combine supported Autocalls triggers or actions with Coherence records and other available integrations. The exact flow depends on the authentication, permissions, triggers, and actions exposed by each connected app.

Do I need to write code to connect Autocalls?

The listed triggers and actions are designed for visual workflows. If the pre-built integration does not expose a capability you need, HTTP and webhook steps can cover APIs that your team is authorized to use.

Ready to connect Autocalls?

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