Coherence is an agentic customer operations platform that connects CRM data, email, campaigns, websites, workflows, and AI agents in one shared context. It is operated by Brightyard, Inc.

How is Coherence different from a traditional CRM?

CRM is Coherence's shared data foundation, not the product boundary. Coherence connects flexible XRM-style records to email, campaigns, websites, workflows, and agents so teams can run the customer lifecycle from one context.

Does Coherence have an API and MCP server for agents?

Yes. Coherence publishes an OpenAPI 3.1 spec at https://getcoherence.io/openapi.json and ships an official MCP server (@coherenceos/mcp-server) so AI agents can read and write workspace data and delegate tasks to the Nash agent.

How much does Coherence cost?

Coherence has a free tier (no credit card required), plus Starter at $12, Pro at $29, and Team at $79 per user per month.

Integrations · Other

Connect Bolna AI to Coherence.

Name: Coherence
Brand: Coherence
Rating: 4.8 (50 reviews)

. 1 trigger can start a workflow, and 2 actions can run inside one.

Start free All integrations

Call Completion ReportCreate a Coherence record

A Coherence record changes

Make Phone Call

TRIGGERS AND ACTIONS

Everything Bolna AI can do in a workflow.

Triggers start a workflow when something happens in Bolna AI. Actions are the steps a workflow can run there.

Triggers · 1Call Completion Report

Actions · 2Make Phone CallCustom API CallCustom API Call: Make a custom API call to a specific endpoint.

Names as listed in the automation catalog Coherence workflows use.

WORKFLOW IDEAS

What you can automate with Bolna AI.

Starting points for a workflow. Choose the exact fields, conditions, and records it updates.

Bring Bolna AI activity into CoherenceStart from a supported Bolna AI event, then create or update the appropriate CRM, project, or custom record with the source context preserved.

Starts with · Call Completion ReportFinishes with · Create or update a Coherence record

Act in Bolna AI from a Coherence workflowUse a change in Coherence to run a supported Bolna AI action, so the next step follows the record instead of relying on someone to copy it.

Starts with · A Coherence record or workflow changes

Finishes with · Make Phone Call

Connect Bolna AI to the wider customer workflowCombine Bolna AI with another integration and Coherence records to move information into the same workspace as the people, records, and next steps it affects.

Starts with · Call Completion Report

Finishes with · Make Phone Call, then preserve the outcome in Coherence

SET UP

How to connect Bolna AI.

The exact authentication fields depend on Bolna AI. The workflow structure stays straightforward.

1Connect the accountAuthorize the Bolna AI account and permissions the workflow needs.

2Choose a supported stepSelect one of the current triggers or actions listed above and map its fields.

3Test with a real recordRun a small test, inspect the result in both systems, and only then enable the workflow.

Apps for the same workflow.

Apps that share a category with Bolna AI or provide a complementary trigger or action.

AMPECOOther1 trigger · 377 actions

BigCommerceOther11 triggers · 16 actions

Capsule CRMOther4 triggers · 10 actions

Checkout.comOther2 triggers · 7 actions

CircleOther2 triggers · 7 actions

ClockifyOther3 triggers · 8 actions

QUESTIONS

Bolna AI integration questions.

What can I automate with the Bolna AI integration?

Bolna AI currently provides 1 trigger that can start a workflow and 2 actions a workflow can run. Use those building blocks to move information into the same workspace as the people, records, and next steps it affects.

How many Bolna AI triggers and actions are available?

Bolna AI currently lists 1 trigger and 2 actions, each named on this page. The list is read from the automation catalog Coherence workflows use, so review those names before building a workflow.

Can Bolna AI connect to other apps through Coherence?

Yes. A workflow can combine supported Bolna AI triggers or actions with Coherence records and other available integrations. The exact flow depends on the authentication, permissions, triggers, and actions exposed by each connected app.

Do I need to write code to connect Bolna AI?

The listed triggers and actions are designed for visual workflows. If the pre-built integration does not expose a capability you need, HTTP and webhook steps can cover APIs that your team is authorized to use.

Ready to connect Bolna AI?

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Free plan · No credit card