Coherence is an agentic customer operations platform that connects CRM data, email, campaigns, websites, workflows, and AI agents in one shared context. It is operated by Brightyard, Inc.

How is Coherence different from a traditional CRM?

CRM is Coherence's shared data foundation, not the product boundary. Coherence connects flexible XRM-style records to email, campaigns, websites, workflows, and agents so teams can run the customer lifecycle from one context.

Does Coherence have an API and MCP server for agents?

Yes. Coherence publishes an OpenAPI 3.1 spec at https://getcoherence.io/openapi.json and ships an official MCP server (@coherenceos/mcp-server) so AI agents can read and write workspace data and delegate tasks to the Nash agent.

How much does Coherence cost?

Coherence has a free tier (no credit card required), plus Starter at $12, Pro at $29, and Team at $79 per user per month.

Integrations · Other

Connect Brilliant Directories to Coherence.

Name: Coherence
Brand: Coherence
Rating: 4.8 (50 reviews)

All-in-one membership software. 2 actions can run inside a Coherence workflow.

Start free All integrations

A Coherence record changes

Create new User

TRIGGERS AND ACTIONS

Everything Brilliant Directories can do in a workflow.

Actions are the steps a workflow can run in Brilliant Directories. Start the workflow from a Coherence record or another app.

Actions · 2Create new UserCustom API CallCustom API Call: Make a custom API call to a specific endpoint.

Names as listed in the automation catalog Coherence workflows use.

WORKFLOW IDEAS

What you can automate with Brilliant Directories.

Starting points for a workflow. Choose the exact fields, conditions, and records it updates.

Act in Brilliant Directories from a Coherence workflowUse a change in Coherence to run a supported Brilliant Directories action, so the next step follows the record instead of relying on someone to copy it.

Starts with · A Coherence record or workflow changes

Finishes with · Create new User

Connect Brilliant Directories to the wider customer workflowCombine Brilliant Directories with another integration and Coherence records to move information into the same workspace as the people, records, and next steps it affects.

Starts with · A Coherence workflow starts

Finishes with · Create new User, then preserve the outcome in Coherence

SET UP

How to connect Brilliant Directories.

The exact authentication fields depend on Brilliant Directories. The workflow structure stays straightforward.

1Connect the accountAuthorize the Brilliant Directories account and permissions the workflow needs.

2Choose a supported stepSelect one of the current triggers or actions listed above and map its fields.

3Test with a real recordRun a small test, inspect the result in both systems, and only then enable the workflow.

Apps for the same workflow.

Apps that share a category with Brilliant Directories or provide a complementary trigger or action.

AMPECOOther1 trigger · 377 actions

BigCommerceOther11 triggers · 16 actions

Capsule CRMOther4 triggers · 10 actions

Checkout.comOther2 triggers · 7 actions

CircleOther2 triggers · 7 actions

ClockifyOther3 triggers · 8 actions

QUESTIONS

Brilliant Directories integration questions.

What can I automate with the Brilliant Directories integration?

Brilliant Directories currently provides 2 actions a workflow can run. Use those building blocks to move information into the same workspace as the people, records, and next steps it affects.

How many Brilliant Directories triggers and actions are available?

Brilliant Directories currently lists 0 triggers and 2 actions, each named on this page. The list is read from the automation catalog Coherence workflows use, so review those names before building a workflow.

Can Brilliant Directories connect to other apps through Coherence?

Yes. A workflow can combine supported Brilliant Directories triggers or actions with Coherence records and other available integrations. The exact flow depends on the authentication, permissions, triggers, and actions exposed by each connected app.

Do I need to write code to connect Brilliant Directories?

The listed triggers and actions are designed for visual workflows. If the pre-built integration does not expose a capability you need, HTTP and webhook steps can cover APIs that your team is authorized to use.

Ready to connect Brilliant Directories?

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