Coherence is an agentic customer operations platform that connects CRM data, email, campaigns, websites, workflows, and AI agents in one shared context. It is operated by Brightyard, Inc.

How is Coherence different from a traditional CRM?

CRM is Coherence's shared data foundation, not the product boundary. Coherence connects flexible XRM-style records to email, campaigns, websites, workflows, and agents so teams can run the customer lifecycle from one context.

Does Coherence have an API and MCP server for agents?

Yes. Coherence publishes an OpenAPI 3.1 spec at https://getcoherence.io/openapi.json and ships an official MCP server (@coherenceos/mcp-server) so AI agents can read and write workspace data and delegate tasks to the Nash agent.

How much does Coherence cost?

Coherence has a free tier (no credit card required), plus Starter at $12, Pro at $29, and Team at $79 per user per month.

Integrations · Marketing

Connect Campaign Monitor to Coherence.

Name: Coherence
Brand: Coherence
Rating: 4.8 (50 reviews)

Email marketing platform for delivering exceptional email campaigns. 3 triggers can start a workflow, and 4 actions can run inside one.

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New Subscriber AddedCreate a Coherence record

A Coherence record changes

Add Subscriber

Subscriber UnsubscribedUpdate a Coherence record

A Coherence workflow runs

Update Subscriber

TRIGGERS AND ACTIONS

Everything Campaign Monitor can do in a workflow.

Triggers start a workflow when something happens in Campaign Monitor. Actions are the steps a workflow can run there.

Triggers · 3New Subscriber AddedSubscriber UnsubscribedNew Client

Actions · 4Add SubscriberUpdate SubscriberUnsubscribe SubscriberFind Subscriber

Names as listed in the automation catalog Coherence workflows use.

WORKFLOW IDEAS

What you can automate with Campaign Monitor.

Starting points for a workflow. Choose the exact fields, conditions, and records it updates.

Bring Campaign Monitor activity into CoherenceStart from a supported Campaign Monitor event, then create or update the appropriate CRM, project, or custom record with the source context preserved.

Starts with · New Subscriber Added
or Subscriber UnsubscribedFinishes with · Create or update a Coherence record

Act in Campaign Monitor from a Coherence workflowUse a change in Coherence to run a supported Campaign Monitor action, so the next step follows the record instead of relying on someone to copy it.

Starts with · A Coherence record or workflow changes

Finishes with · Add Subscriber
or Update Subscriber

Connect Campaign Monitor to the wider customer workflowCombine Campaign Monitor with another integration and Coherence records to connect campaign activity to the records and follow-up it should influence.

Starts with · New Subscriber Added
or Subscriber Unsubscribed

Finishes with · Add Subscriber, then preserve the outcome in Coherence
or Update Subscriber

SET UP

How to connect Campaign Monitor.

The exact authentication fields depend on Campaign Monitor. The workflow structure stays straightforward.

1Connect the accountAuthorize the Campaign Monitor account and permissions the workflow needs.

2Choose a supported stepSelect one of the current triggers or actions listed above and map its fields.

3Test with a real recordRun a small test, inspect the result in both systems, and only then enable the workflow.

Apps for the same workflow.

Apps that share a category with Campaign Monitor or provide a complementary trigger or action.

ActiveCampaignMarketing · CRM9 triggers · 7 actions

BeehiivMarketing3 triggers · 6 actions

ClickFunnelsCommunication · Marketing8 triggers · 7 actions

ConvertKitMarketing12 triggers · 35 actions

DrupalProductivity · E-commerce · Marketing3 triggers · 6 actions

EmailOctopusMarketing5 triggers · 8 actions

QUESTIONS

Campaign Monitor integration questions.

What can I automate with the Campaign Monitor integration?

Campaign Monitor currently provides 3 triggers that can start a workflow and 4 actions a workflow can run. Use those building blocks to connect campaign activity to the records and follow-up it should influence.

How many Campaign Monitor triggers and actions are available?

Campaign Monitor currently lists 3 triggers and 4 actions, each named on this page. The list is read from the automation catalog Coherence workflows use, so review those names before building a workflow.

Can Campaign Monitor connect to other apps through Coherence?

Yes. A workflow can combine supported Campaign Monitor triggers or actions with Coherence records and other available integrations. The exact flow depends on the authentication, permissions, triggers, and actions exposed by each connected app.

Do I need to write code to connect Campaign Monitor?

The listed triggers and actions are designed for visual workflows. If the pre-built integration does not expose a capability you need, HTTP and webhook steps can cover APIs that your team is authorized to use.

Ready to connect Campaign Monitor?

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