Coherence is an agentic customer operations platform that connects CRM data, email, campaigns, websites, workflows, and AI agents in one shared context. It is operated by Brightyard, Inc.

How is Coherence different from a traditional CRM?

CRM is Coherence's shared data foundation, not the product boundary. Coherence connects flexible XRM-style records to email, campaigns, websites, workflows, and agents so teams can run the customer lifecycle from one context.

Does Coherence have an API and MCP server for agents?

Yes. Coherence publishes an OpenAPI 3.1 spec at https://getcoherence.io/openapi.json and ships an official MCP server (@coherenceos/mcp-server) so AI agents can read and write workspace data and delegate tasks to the Nash agent.

How much does Coherence cost?

Coherence has a free tier (no credit card required), plus Starter at $12, Pro at $29, and Team at $79 per user per month.

Integrations · Communication

Connect Discord to Coherence.

Name: Coherence
Brand: Coherence
Rating: 4.8 (50 reviews)

Instant messaging and VoIP social platform. 2 triggers can start a workflow, and 16 actions can run inside one.

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New messageCreate a Coherence record

A Coherence record changes

Send Message with Bot

New MemberUpdate a Coherence record

A Coherence workflow runs

Send Message Webhook

TRIGGERS AND ACTIONS

Everything Discord can do in a workflow.

Triggers start a workflow when something happens in Discord. Actions are the steps a workflow can run there.

Triggers · 2New messageNew Member

Actions · 16Send Message with BotSend Message WebhookRequest Approval in a ChannelAdd role to memberRemove role from memberRemove member from guildList guild membersRename channelCreate channelDelete channelFind channelRemove ban from userCreate guild roleDelete guild roleBan guild memberCustom API CallCustom API Call: Make a custom API call to a specific endpoint.

Names as listed in the automation catalog Coherence workflows use.

WORKFLOW IDEAS

What you can automate with Discord.

Starting points for a workflow. Choose the exact fields, conditions, and records it updates.

Bring Discord activity into CoherenceStart from a supported Discord event, then create or update the appropriate CRM, project, or custom record with the source context preserved.

Starts with · New message
or New MemberFinishes with · Create or update a Coherence record

Act in Discord from a Coherence workflowUse a change in Coherence to run a supported Discord action, so the next step follows the record instead of relying on someone to copy it.

Starts with · A Coherence record or workflow changes

Finishes with · Send Message with Bot
or Send Message Webhook

Connect Discord to the wider customer workflowCombine Discord with another integration and Coherence records to route important conversations into accountable work without copying context by hand.

Starts with · New message
or New Member

Finishes with · Send Message with Bot, then preserve the outcome in Coherence
or Send Message Webhook

SET UP

How to connect Discord.

The exact authentication fields depend on Discord. The workflow structure stays straightforward.

1Connect the accountAuthorize the Discord account and permissions the workflow needs.

2Choose a supported stepSelect one of the current triggers or actions listed above and map its fields.

3Test with a real recordRun a small test, inspect the result in both systems, and only then enable the workflow.

Apps for the same workflow.

Apps that share a category with Discord or provide a complementary trigger or action.

AidbaseCustomer Support · Communication8 triggers · 7 actions

AircallProductivity · Communication5 triggers · 8 actions

BlueskyCommunication4 triggers · 5 actions

ClickFunnelsCommunication · Marketing8 triggers · 7 actions

ClickSend SMSCommunication1 trigger · 10 actions GmailCommunication · Productivity4 triggers · 7 actions

QUESTIONS

Discord integration questions.

What can I automate with the Discord integration?

Discord currently provides 2 triggers that can start a workflow and 16 actions a workflow can run. Use those building blocks to route important conversations into accountable work without copying context by hand.

How many Discord triggers and actions are available?

Discord currently lists 2 triggers and 16 actions, each named on this page. The list is read from the automation catalog Coherence workflows use, so review those names before building a workflow.

Can Discord connect to other apps through Coherence?

Yes. A workflow can combine supported Discord triggers or actions with Coherence records and other available integrations. The exact flow depends on the authentication, permissions, triggers, and actions exposed by each connected app.

Do I need to write code to connect Discord?

The listed triggers and actions are designed for visual workflows. If the pre-built integration does not expose a capability you need, HTTP and webhook steps can cover APIs that your team is authorized to use.

Ready to connect Discord?

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