Aircall currently provides 5 triggers that can start a workflow and 8 actions a workflow can run. Use those building blocks to turn activity in one tool into an owned next step in the shared workspace.
Call Ended
Triggers when a call ends.
New Contact
Triggers when a new contact is created.
New Note
Triggers when a new note is added to a call.
New Number Created
Triggers when a new number is created.
New SMS
Triggers when a new SMS message is received.
Comment a Call
Adds a comment (note) to a specific call.
Create a Contact
Creates a new contact.
Find Call
Finds specific call based on provided filter.
Find Contact
Finds contact based on phone or email.
Get Call
Retrieves details about a specific call.
Tag a Call
Add tags to a specific call.
Update Contact
Update an existing contact.
Custom API Call
Make a custom API call to a specific endpoint
These recipes are generated from the triggers, actions, and categories currently available for this piece. Use them as starting points, then choose the exact fields, conditions, and records your workflow should update.
Start from a supported Aircall event, then create or update the appropriate CRM, project, or custom record with the source context preserved.
Starts with
Call Ended
Finishes with
Create or update a Coherence record
Use a change in Coherence to run a supported Aircall action, so the next step follows the record instead of relying on someone to copy it.
Starts with
A Coherence record or workflow changes
Finishes with
Comment a Call
Combine Aircall with another integration and Coherence records to turn activity in one tool into an owned next step in the shared workspace.
Starts with
Call Ended
Finishes with
Comment a Call, then preserve the outcome in Coherence
The exact authentication fields depend on Aircall. The workflow structure stays straightforward:
Authorize the Aircall account and permissions the workflow needs.
Select one of the current triggers or actions listed above and map its fields.
Run a small test, inspect the result in both systems, and only then enable the workflow.
Explore apps that share a category with Aircall or provide a complementary trigger or action.
Aircall currently provides 5 triggers that can start a workflow and 8 actions a workflow can run. Use those building blocks to turn activity in one tool into an owned next step in the shared workspace.
Aircall currently lists 5 triggers and 8 actions in the integration catalog. The supported list is refreshed from the pieces available in Coherence, so review the capability names on this page before building a workflow.
Yes. A workflow can combine supported Aircall triggers or actions with Coherence records and other available integrations. The exact flow depends on the authentication, permissions, triggers, and actions exposed by each connected app.
The listed triggers and actions are designed for visual workflows. If the pre-built integration does not expose a capability you need, HTTP and webhook steps can cover APIs that your team is authorized to use.
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