Coherence is an agentic customer operations platform that connects CRM data, email, campaigns, websites, workflows, and AI agents in one shared context. It is operated by Brightyard, Inc.

How is Coherence different from a traditional CRM?

CRM is Coherence's shared data foundation, not the product boundary. Coherence connects flexible XRM-style records to email, campaigns, websites, workflows, and agents so teams can run the customer lifecycle from one context.

Does Coherence have an API and MCP server for agents?

Yes. Coherence publishes an OpenAPI 3.1 spec at https://getcoherence.io/openapi.json and ships an official MCP server (@coherenceos/mcp-server) so AI agents can read and write workspace data and delegate tasks to the Nash agent.

How much does Coherence cost?

Coherence has a free tier (no credit card required), plus Starter at $12, Pro at $29, and Team at $79 per user per month.

Integrations · Productivity

Connect Fireflies.ai to Coherence.

Name: Coherence
Brand: Coherence
Rating: 4.8 (50 reviews)

Meeting assistant that automatically records, transcribes, and analyzes conversations. 1 trigger can start a workflow, and 5 actions can run inside one.

Start free All integrations

New Transcription CompletedCreate a Coherence record

A Coherence record changes

Find Meeting by ID

A Coherence workflow runs

Find Recent Meeting

TRIGGERS AND ACTIONS

Everything Fireflies.ai can do in a workflow.

Triggers start a workflow when something happens in Fireflies.ai. Actions are the steps a workflow can run there.

Triggers · 1New Transcription Completed

Actions · 5Find Meeting by IDFind Recent MeetingFind Meeting by Call DeatilsUpload AudioGet User Details

Names as listed in the automation catalog Coherence workflows use.

WORKFLOW IDEAS

What you can automate with Fireflies.ai.

Starting points for a workflow. Choose the exact fields, conditions, and records it updates.

Bring Fireflies.ai activity into CoherenceStart from a supported Fireflies.ai event, then create or update the appropriate CRM, project, or custom record with the source context preserved.

Starts with · New Transcription CompletedFinishes with · Create or update a Coherence record

Act in Fireflies.ai from a Coherence workflowUse a change in Coherence to run a supported Fireflies.ai action, so the next step follows the record instead of relying on someone to copy it.

Starts with · A Coherence record or workflow changes

Finishes with · Find Meeting by ID
or Find Recent Meeting

Connect Fireflies.ai to the wider customer workflowCombine Fireflies.ai with another integration and Coherence records to turn activity in one tool into an owned next step in the shared workspace.

Starts with · New Transcription Completed

Finishes with · Find Meeting by ID, then preserve the outcome in Coherence
or Find Recent Meeting

SET UP

How to connect Fireflies.ai.

The exact authentication fields depend on Fireflies.ai. The workflow structure stays straightforward.

1Connect the accountAuthorize the Fireflies.ai account and permissions the workflow needs.

2Choose a supported stepSelect one of the current triggers or actions listed above and map its fields.

3Test with a real recordRun a small test, inspect the result in both systems, and only then enable the workflow.

Apps for the same workflow.

Apps that share a category with Fireflies.ai or provide a complementary trigger or action.

Acuity SchedulingProductivity · CRM2 triggers · 8 actions

AircallProductivity · Communication5 triggers · 8 actions AirtableProductivity2 triggers · 15 actions

AssembledProductivity3 triggers · 6 actions

BaserowProductivity3 triggers · 8 actions

BexioProductivity7 triggers · 24 actions

QUESTIONS

Fireflies.ai integration questions.

What can I automate with the Fireflies.ai integration?

Fireflies.ai currently provides 1 trigger that can start a workflow and 5 actions a workflow can run. Use those building blocks to turn activity in one tool into an owned next step in the shared workspace.

How many Fireflies.ai triggers and actions are available?

Fireflies.ai currently lists 1 trigger and 5 actions, each named on this page. The list is read from the automation catalog Coherence workflows use, so review those names before building a workflow.

Can Fireflies.ai connect to other apps through Coherence?

Yes. A workflow can combine supported Fireflies.ai triggers or actions with Coherence records and other available integrations. The exact flow depends on the authentication, permissions, triggers, and actions exposed by each connected app.

Do I need to write code to connect Fireflies.ai?

The listed triggers and actions are designed for visual workflows. If the pre-built integration does not expose a capability you need, HTTP and webhook steps can cover APIs that your team is authorized to use.

Ready to connect Fireflies.ai?

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