Google My Business

Google My Business

Manage your business on Google

Google My Business currently provides 1 trigger that can start a workflow and 2 actions a workflow can run. Use those building blocks to connect campaign activity to the records and follow-up it should influence.

Marketing1 trigger2 actions

Triggers

(1)

New Review

Triggers when there is new review

Actions

(2)

Create or Update Reply

Create or update a reply to a review if it already exists

Custom API Call

Make a custom API call to a specific endpoint

What can you automate with Google My Business and Coherence?

These recipes are generated from the triggers, actions, and categories currently available for this piece. Use them as starting points, then choose the exact fields, conditions, and records your workflow should update.

Bring Google My Business activity into Coherence

Start from a supported Google My Business event, then create or update the appropriate CRM, project, or custom record with the source context preserved.

Starts with

New Review

Finishes with

Create or update a Coherence record

Act in Google My Business from a Coherence workflow

Use a change in Coherence to run a supported Google My Business action, so the next step follows the record instead of relying on someone to copy it.

Starts with

A Coherence record or workflow changes

Finishes with

Create or Update Reply

Connect Google My Business to the wider customer workflow

Combine Google My Business with another integration and Coherence records to connect campaign activity to the records and follow-up it should influence.

Starts with

New Review

Finishes with

Create or Update Reply, then preserve the outcome in Coherence

How to connect Google My Business

The exact authentication fields depend on Google My Business. The workflow structure stays straightforward:

1

Connect the account

Authorize the Google My Business account and permissions the workflow needs.

2

Choose a supported step

Select one of the current triggers or actions listed above and map its fields.

3

Test with a real record

Run a small test, inspect the result in both systems, and only then enable the workflow.

Related integrations for the same workflow

Explore apps that share a category with Google My Business or provide a complementary trigger or action.

Google My Business integration questions

What can I automate with the Google My Business integration?

Google My Business currently provides 1 trigger that can start a workflow and 2 actions a workflow can run. Use those building blocks to connect campaign activity to the records and follow-up it should influence.

How many Google My Business triggers and actions are available?

Google My Business currently lists 1 trigger and 2 actions in the integration catalog. The supported list is refreshed from the pieces available in Coherence, so review the capability names on this page before building a workflow.

Can Google My Business connect to other apps through Coherence?

Yes. A workflow can combine supported Google My Business triggers or actions with Coherence records and other available integrations. The exact flow depends on the authentication, permissions, triggers, and actions exposed by each connected app.

Do I need to write code to connect Google My Business?

The listed triggers and actions are designed for visual workflows. If the pre-built integration does not expose a capability you need, HTTP and webhook steps can cover APIs that your team is authorized to use.

Ready to connect Google My Business?

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