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Integrations · Communication

Connect Google Chat to Coherence.

Google Chat is a messaging app that allows you to send and receive messages, create spaces, and more. 2 triggers can start a workflow, and 6 actions can run inside one.

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New MessageCreate a Coherence record
A Coherence record changesSend a Message
New MentionUpdate a Coherence record
A Coherence workflow runsGet Direct Message Details

TRIGGERS AND ACTIONS

Everything Google Chat can do in a workflow.

Triggers start a workflow when something happens in Google Chat. Actions are the steps a workflow can run there.

Triggers · 2New MessageNew Mention
Actions · 6Send a MessageGet Direct Message DetailsAdd a Space MemberGet Message DetailsSearch MessagesFind Member

Names as listed in the automation catalog Coherence workflows use.

WORKFLOW IDEAS

What you can automate with Google Chat.

Starting points for a workflow. Choose the exact fields, conditions, and records it updates.

Bring Google Chat activity into CoherenceStart from a supported Google Chat event, then create or update the appropriate CRM, project, or custom record with the source context preserved.
Starts with · New Message
or New MentionFinishes with · Create or update a Coherence record
Act in Google Chat from a Coherence workflowUse a change in Coherence to run a supported Google Chat action, so the next step follows the record instead of relying on someone to copy it.
Starts with · A Coherence record or workflow changesFinishes with · Send a Message
or Get Direct Message Details
Connect Google Chat to the wider customer workflowCombine Google Chat with another integration and Coherence records to route important conversations into accountable work without copying context by hand.
Starts with · New Message
or New MentionFinishes with · Send a Message, then preserve the outcome in Coherence
or Get Direct Message Details

SET UP

How to connect Google Chat.

The exact authentication fields depend on Google Chat. The workflow structure stays straightforward.

1Connect the accountAuthorize the Google Chat account and permissions the workflow needs.
2Choose a supported stepSelect one of the current triggers or actions listed above and map its fields.
3Test with a real recordRun a small test, inspect the result in both systems, and only then enable the workflow.

RELATED

Apps for the same workflow.

Apps that share a category with Google Chat or provide a complementary trigger or action.

QUESTIONS

Google Chat integration questions.

What can I automate with the Google Chat integration?

Google Chat currently provides 2 triggers that can start a workflow and 6 actions a workflow can run. Use those building blocks to route important conversations into accountable work without copying context by hand.

How many Google Chat triggers and actions are available?

Google Chat currently lists 2 triggers and 6 actions, each named on this page. The list is read from the automation catalog Coherence workflows use, so review those names before building a workflow.

Can Google Chat connect to other apps through Coherence?

Yes. A workflow can combine supported Google Chat triggers or actions with Coherence records and other available integrations. The exact flow depends on the authentication, permissions, triggers, and actions exposed by each connected app.

Do I need to write code to connect Google Chat?

The listed triggers and actions are designed for visual workflows. If the pre-built integration does not expose a capability you need, HTTP and webhook steps can cover APIs that your team is authorized to use.

Ready to connect Google Chat?

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