Bring IMAP activity into Coherence
Start from a supported IMAP event, then create or update the appropriate CRM, project, or custom record with the source context preserved.
Starts with
New Email
Finishes with
Create or update a Coherence record
IMAP
Receive new email trigger
IMAP currently provides 1 trigger that can start a workflow and 4 actions a workflow can run. Use those building blocks to turn activity in one tool into an owned next step in the shared workspace.
Productivity1 trigger4 actions
Triggers
(1)New Email
Trigger when a new email is received
Actions
(4)Mark Email as Read/Unread
Sets the read status of an email
Copy Email
Copy an email to another mailbox
Move Email
Move an email to another mailbox
Delete Email
Permanently delete an email
What can you automate with IMAP and Coherence?
These recipes are generated from the triggers, actions, and categories currently available for this piece. Use them as starting points, then choose the exact fields, conditions, and records your workflow should update.
Act in IMAP from a Coherence workflow
Use a change in Coherence to run a supported IMAP action, so the next step follows the record instead of relying on someone to copy it.
Starts with
A Coherence record or workflow changes
Finishes with
Mark Email as Read/Unread
Connect IMAP to the wider customer workflow
Combine IMAP with another integration and Coherence records to turn activity in one tool into an owned next step in the shared workspace.
Starts with
New Email
Finishes with
Mark Email as Read/Unread, then preserve the outcome in Coherence
How to connect IMAP
The exact authentication fields depend on IMAP. The workflow structure stays straightforward:
1
Connect the account
Authorize the IMAP account and permissions the workflow needs.
2
Choose a supported step
Select one of the current triggers or actions listed above and map its fields.
3
Test with a real record
Run a small test, inspect the result in both systems, and only then enable the workflow.
Related integrations for the same workflow
Explore apps that share a category with IMAP or provide a complementary trigger or action.
IMAP integration questions
What can I automate with the IMAP integration?
IMAP currently provides 1 trigger that can start a workflow and 4 actions a workflow can run. Use those building blocks to turn activity in one tool into an owned next step in the shared workspace.
How many IMAP triggers and actions are available?
IMAP currently lists 1 trigger and 4 actions in the integration catalog. The supported list is refreshed from the pieces available in Coherence, so review the capability names on this page before building a workflow.
Can IMAP connect to other apps through Coherence?
Yes. A workflow can combine supported IMAP triggers or actions with Coherence records and other available integrations. The exact flow depends on the authentication, permissions, triggers, and actions exposed by each connected app.
Do I need to write code to connect IMAP?
The listed triggers and actions are designed for visual workflows. If the pre-built integration does not expose a capability you need, HTTP and webhook steps can cover APIs that your team is authorized to use.
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