Coherence is an agentic customer operations platform that connects CRM data, email, campaigns, websites, workflows, and AI agents in one shared context. It is operated by Brightyard, Inc.

How is Coherence different from a traditional CRM?

CRM is Coherence's shared data foundation, not the product boundary. Coherence connects flexible XRM-style records to email, campaigns, websites, workflows, and agents so teams can run the customer lifecycle from one context.

Does Coherence have an API and MCP server for agents?

Yes. Coherence publishes an OpenAPI 3.1 spec at https://getcoherence.io/openapi.json and ships an official MCP server (@coherenceos/mcp-server) so AI agents can read and write workspace data and delegate tasks to the Nash agent.

How much does Coherence cost?

Coherence has a free tier (no credit card required), plus Starter at $12, Pro at $29, and Team at $79 per user per month.

Integrations · Productivity

Connect IMAP to Coherence.

Name: Coherence
Brand: Coherence
Rating: 4.8 (50 reviews)

Receive new email trigger. 1 trigger can start a workflow, and 4 actions can run inside one.

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New EmailCreate a Coherence record

A Coherence record changes

Mark Email as Read/Unread

A Coherence workflow runs

Copy Email

TRIGGERS AND ACTIONS

Everything IMAP can do in a workflow.

Triggers start a workflow when something happens in IMAP. Actions are the steps a workflow can run there.

Triggers · 1New Email

Actions · 4Mark Email as Read/UnreadCopy EmailMove EmailDelete Email

Names as listed in the automation catalog Coherence workflows use.

WORKFLOW IDEAS

What you can automate with IMAP.

Starting points for a workflow. Choose the exact fields, conditions, and records it updates.

Bring IMAP activity into CoherenceStart from a supported IMAP event, then create or update the appropriate CRM, project, or custom record with the source context preserved.

Starts with · New EmailFinishes with · Create or update a Coherence record

Act in IMAP from a Coherence workflowUse a change in Coherence to run a supported IMAP action, so the next step follows the record instead of relying on someone to copy it.

Starts with · A Coherence record or workflow changes

Finishes with · Mark Email as Read/Unread
or Copy Email

Connect IMAP to the wider customer workflowCombine IMAP with another integration and Coherence records to turn activity in one tool into an owned next step in the shared workspace.

Starts with · New Email

Finishes with · Mark Email as Read/Unread, then preserve the outcome in Coherence
or Copy Email

SET UP

How to connect IMAP.

The exact authentication fields depend on IMAP. The workflow structure stays straightforward.

1Connect the accountAuthorize the IMAP account and permissions the workflow needs.

2Choose a supported stepSelect one of the current triggers or actions listed above and map its fields.

3Test with a real recordRun a small test, inspect the result in both systems, and only then enable the workflow.

Apps for the same workflow.

Apps that share a category with IMAP or provide a complementary trigger or action.

Acuity SchedulingProductivity · CRM2 triggers · 8 actions

AircallProductivity · Communication5 triggers · 8 actions AirtableProductivity2 triggers · 15 actions

AssembledProductivity3 triggers · 6 actions

BaserowProductivity3 triggers · 8 actions

BexioProductivity7 triggers · 24 actions

QUESTIONS

IMAP integration questions.

What can I automate with the IMAP integration?

IMAP currently provides 1 trigger that can start a workflow and 4 actions a workflow can run. Use those building blocks to turn activity in one tool into an owned next step in the shared workspace.

How many IMAP triggers and actions are available?

IMAP currently lists 1 trigger and 4 actions, each named on this page. The list is read from the automation catalog Coherence workflows use, so review those names before building a workflow.

Can IMAP connect to other apps through Coherence?

Yes. A workflow can combine supported IMAP triggers or actions with Coherence records and other available integrations. The exact flow depends on the authentication, permissions, triggers, and actions exposed by each connected app.

Do I need to write code to connect IMAP?

The listed triggers and actions are designed for visual workflows. If the pre-built integration does not expose a capability you need, HTTP and webhook steps can cover APIs that your team is authorized to use.

Ready to connect IMAP?

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Free plan · No credit card