Coherence is an agentic customer operations platform that connects CRM data, email, campaigns, websites, workflows, and AI agents in one shared context. It is operated by Brightyard, Inc.

How is Coherence different from a traditional CRM?

CRM is Coherence's shared data foundation, not the product boundary. Coherence connects flexible XRM-style records to email, campaigns, websites, workflows, and agents so teams can run the customer lifecycle from one context.

Does Coherence have an API and MCP server for agents?

Yes. Coherence publishes an OpenAPI 3.1 spec at https://getcoherence.io/openapi.json and ships an official MCP server (@coherenceos/mcp-server) so AI agents can read and write workspace data and delegate tasks to the Nash agent.

How much does Coherence cost?

Coherence has a free tier (no credit card required), plus Starter at $12, Pro at $29, and Team at $79 per user per month.

Integrations · Developer Tools · Communication

Connect Insighto.ai to Coherence.

Name: Coherence
Brand: Coherence
Rating: 4.8 (50 reviews)

AI-powered platform for capturing forms, conversations, and data sources with automated processing and outbound communications. 3 triggers can start a workflow, and 4 actions can run inside one.

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New Captured FormCreate a Coherence record

A Coherence record changes

Add Text Blob Into Data Source

New ConversationUpdate a Coherence record

A Coherence workflow runs

Upsert Contact

TRIGGERS AND ACTIONS

Everything Insighto.ai can do in a workflow.

Triggers start a workflow when something happens in Insighto.ai. Actions are the steps a workflow can run there.

Triggers · 3New Captured FormNew ConversationNew Contact

Actions · 4Add Text Blob Into Data SourceUpsert ContactMake Outbound CallCreate Campaign

Names as listed in the automation catalog Coherence workflows use.

WORKFLOW IDEAS

What you can automate with Insighto.ai.

Starting points for a workflow. Choose the exact fields, conditions, and records it updates.

Bring Insighto.ai activity into CoherenceStart from a supported Insighto.ai event, then create or update the appropriate CRM, project, or custom record with the source context preserved.

Starts with · New Captured Form
or New ConversationFinishes with · Create or update a Coherence record

Act in Insighto.ai from a Coherence workflowUse a change in Coherence to run a supported Insighto.ai action, so the next step follows the record instead of relying on someone to copy it.

Starts with · A Coherence record or workflow changes

Finishes with · Add Text Blob Into Data Source
or Upsert Contact

Connect Insighto.ai to the wider customer workflowCombine Insighto.ai with another integration and Coherence records to connect product and engineering activity to the customers and work it affects.

Starts with · New Captured Form
or New Conversation

Finishes with · Add Text Blob Into Data Source, then preserve the outcome in Coherence
or Upsert Contact

SET UP

How to connect Insighto.ai.

The exact authentication fields depend on Insighto.ai. The workflow structure stays straightforward.

1Connect the accountAuthorize the Insighto.ai account and permissions the workflow needs.

2Choose a supported stepSelect one of the current triggers or actions listed above and map its fields.

3Test with a real recordRun a small test, inspect the result in both systems, and only then enable the workflow.

Apps for the same workflow.

Apps that share a category with Insighto.ai or provide a complementary trigger or action.

MeetgeekDeveloper Tools · Communication1 trigger · 6 actions

TelnyxCommunication · Developer Tools1 trigger · 3 actions

AI AnswerCommunication · Customer Support · Developer Tools0 triggers · 6 actions

AidbaseCustomer Support · Communication8 triggers · 7 actions

AircallProductivity · Communication5 triggers · 8 actions

BlueskyCommunication4 triggers · 5 actions

QUESTIONS

Insighto.ai integration questions.

What can I automate with the Insighto.ai integration?

Insighto.ai currently provides 3 triggers that can start a workflow and 4 actions a workflow can run. Use those building blocks to connect product and engineering activity to the customers and work it affects.

How many Insighto.ai triggers and actions are available?

Insighto.ai currently lists 3 triggers and 4 actions, each named on this page. The list is read from the automation catalog Coherence workflows use, so review those names before building a workflow.

Can Insighto.ai connect to other apps through Coherence?

Yes. A workflow can combine supported Insighto.ai triggers or actions with Coherence records and other available integrations. The exact flow depends on the authentication, permissions, triggers, and actions exposed by each connected app.

Do I need to write code to connect Insighto.ai?

The listed triggers and actions are designed for visual workflows. If the pre-built integration does not expose a capability you need, HTTP and webhook steps can cover APIs that your team is authorized to use.

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