Coherence is an agentic customer operations platform that connects CRM data, email, campaigns, websites, workflows, and AI agents in one shared context. It is operated by Brightyard, Inc.

How is Coherence different from a traditional CRM?

CRM is Coherence's shared data foundation, not the product boundary. Coherence connects flexible XRM-style records to email, campaigns, websites, workflows, and agents so teams can run the customer lifecycle from one context.

Does Coherence have an API and MCP server for agents?

Yes. Coherence publishes an OpenAPI 3.1 spec at https://getcoherence.io/openapi.json and ships an official MCP server (@coherenceos/mcp-server) so AI agents can read and write workspace data and delegate tasks to the Nash agent.

How much does Coherence cost?

Coherence has a free tier (no credit card required), plus Starter at $12, Pro at $29, and Team at $79 per user per month.

Integrations · Productivity

Connect Jira Cloud to Coherence.

Name: Coherence
Brand: Coherence
Rating: 4.8 (50 reviews)

Issue tracking and project management. 3 triggers can start a workflow, and 16 actions can run inside one.

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New IssueCreate a Coherence record

A Coherence record changes

Create Issue

Updated IssueUpdate a Coherence record

A Coherence workflow runs

Update Issue

TRIGGERS AND ACTIONS

Everything Jira Cloud can do in a workflow.

Triggers start a workflow when something happens in Jira Cloud. Actions are the steps a workflow can run there.

Triggers · 3New IssueUpdated IssueUpdated Issue Status

Actions · 16Create IssueUpdate IssueFind UserSearch IssuesAssign IssueAdd Attachment to IssueGet Issue AttachmentAdd Watcher to IssueAdd Issue CommentUpdate Issue CommentLink IssuesList Issue CommentsDelete Issue CommentMarkdown to Jira formatGet IssueCustom API CallCustom API Call: Make a custom API call to a specific endpoint.

Names as listed in the automation catalog Coherence workflows use.

WORKFLOW IDEAS

What you can automate with Jira Cloud.

Starting points for a workflow. Choose the exact fields, conditions, and records it updates.

Bring Jira Cloud activity into CoherenceStart from a supported Jira Cloud event, then create or update the appropriate CRM, project, or custom record with the source context preserved.

Starts with · New Issue
or Updated IssueFinishes with · Create or update a Coherence record

Act in Jira Cloud from a Coherence workflowUse a change in Coherence to run a supported Jira Cloud action, so the next step follows the record instead of relying on someone to copy it.

Starts with · A Coherence record or workflow changes

Finishes with · Create Issue
or Update Issue

Connect Jira Cloud to the wider customer workflowCombine Jira Cloud with another integration and Coherence records to turn activity in one tool into an owned next step in the shared workspace.

Starts with · New Issue
or Updated Issue

Finishes with · Create Issue, then preserve the outcome in Coherence
or Update Issue

SET UP

How to connect Jira Cloud.

The exact authentication fields depend on Jira Cloud. The workflow structure stays straightforward.

1Connect the accountAuthorize the Jira Cloud account and permissions the workflow needs.

2Choose a supported stepSelect one of the current triggers or actions listed above and map its fields.

3Test with a real recordRun a small test, inspect the result in both systems, and only then enable the workflow.

Apps for the same workflow.

Apps that share a category with Jira Cloud or provide a complementary trigger or action.

Acuity SchedulingProductivity · CRM2 triggers · 8 actions

AircallProductivity · Communication5 triggers · 8 actions AirtableProductivity2 triggers · 15 actions

AssembledProductivity3 triggers · 6 actions

BaserowProductivity3 triggers · 8 actions

BexioProductivity7 triggers · 24 actions

QUESTIONS

Jira Cloud integration questions.

What can I automate with the Jira Cloud integration?

Jira Cloud currently provides 3 triggers that can start a workflow and 16 actions a workflow can run. Use those building blocks to turn activity in one tool into an owned next step in the shared workspace.

How many Jira Cloud triggers and actions are available?

Jira Cloud currently lists 3 triggers and 16 actions, each named on this page. The list is read from the automation catalog Coherence workflows use, so review those names before building a workflow.

Can Jira Cloud connect to other apps through Coherence?

Yes. A workflow can combine supported Jira Cloud triggers or actions with Coherence records and other available integrations. The exact flow depends on the authentication, permissions, triggers, and actions exposed by each connected app.

Do I need to write code to connect Jira Cloud?

The listed triggers and actions are designed for visual workflows. If the pre-built integration does not expose a capability you need, HTTP and webhook steps can cover APIs that your team is authorized to use.

Ready to connect Jira Cloud?

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