Send and receive WhatsApp messages, media, templates, and more using the Kapso WhatsApp API.
Kapso currently provides 2 triggers that can start a workflow and 15 actions a workflow can run. Use those building blocks to route important conversations into accountable work without copying context by hand.
New Message Received
Triggers when a new WhatsApp message is received.
Message Status Update
Triggers when a message status changes (sent, delivered, read).
Send Text Message
Send a text message via WhatsApp.
Send Button Message
Send an interactive button message via WhatsApp (up to 3 buttons).
Send List Message
Send an interactive list message via WhatsApp.
Send Image
Send an image message via WhatsApp.
Send Video
Send a video message via WhatsApp.
Send Audio
Send an audio message via WhatsApp.
Send Document
Send a document message via WhatsApp.
Send Sticker
Send a sticker message via WhatsApp.
Send Location
Send a location message via WhatsApp.
Request User Location
Send a location request message to a WhatsApp user.
Send Contact
Send a contact card via WhatsApp.
Send Reaction
React to a WhatsApp message with an emoji.
Mark Message as Read
Mark a WhatsApp message as read.
Send Template Message
Send a pre-approved WhatsApp template message.
Custom API Call
Make a custom API call to a specific endpoint
These recipes are generated from the triggers, actions, and categories currently available for this piece. Use them as starting points, then choose the exact fields, conditions, and records your workflow should update.
Start from a supported Kapso event, then create or update the appropriate CRM, project, or custom record with the source context preserved.
Starts with
New Message Received
Finishes with
Create or update a Coherence record
Use a change in Coherence to run a supported Kapso action, so the next step follows the record instead of relying on someone to copy it.
Starts with
A Coherence record or workflow changes
Finishes with
Send Text Message
Combine Kapso with another integration and Coherence records to route important conversations into accountable work without copying context by hand.
Starts with
New Message Received
Finishes with
Send Text Message, then preserve the outcome in Coherence
The exact authentication fields depend on Kapso. The workflow structure stays straightforward:
Authorize the Kapso account and permissions the workflow needs.
Select one of the current triggers or actions listed above and map its fields.
Run a small test, inspect the result in both systems, and only then enable the workflow.
Explore apps that share a category with Kapso or provide a complementary trigger or action.
Kapso currently provides 2 triggers that can start a workflow and 15 actions a workflow can run. Use those building blocks to route important conversations into accountable work without copying context by hand.
Kapso currently lists 2 triggers and 15 actions in the integration catalog. The supported list is refreshed from the pieces available in Coherence, so review the capability names on this page before building a workflow.
Yes. A workflow can combine supported Kapso triggers or actions with Coherence records and other available integrations. The exact flow depends on the authentication, permissions, triggers, and actions exposed by each connected app.
The listed triggers and actions are designed for visual workflows. If the pre-built integration does not expose a capability you need, HTTP and webhook steps can cover APIs that your team is authorized to use.
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