Coherence is an agentic customer operations platform that connects CRM data, email, campaigns, websites, workflows, and AI agents in one shared context. It is operated by Brightyard, Inc.

How is Coherence different from a traditional CRM?

CRM is Coherence's shared data foundation, not the product boundary. Coherence connects flexible XRM-style records to email, campaigns, websites, workflows, and agents so teams can run the customer lifecycle from one context.

Does Coherence have an API and MCP server for agents?

Yes. Coherence publishes an OpenAPI 3.1 spec at https://getcoherence.io/openapi.json and ships an official MCP server (@coherenceos/mcp-server) so AI agents can read and write workspace data and delegate tasks to the Nash agent.

How much does Coherence cost?

Coherence has a free tier (no credit card required), plus Starter at $12, Pro at $29, and Team at $79 per user per month.

Integrations · Communication

Connect LobsterMail to Coherence.

Name: Coherence
Brand: Coherence
Rating: 4.8 (50 reviews)

Email infrastructure for AI agents — create inboxes, send and receive email, search, threads, and webhooks. 5 triggers can start a workflow, and 10 actions can run inside one.

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New Email ReceivedCreate a Coherence record

A Coherence record changes

Create Inbox

New Email ThreadUpdate a Coherence record

A Coherence workflow runs

Get Inbox

TRIGGERS AND ACTIONS

Everything LobsterMail can do in a workflow.

Triggers start a workflow when something happens in LobsterMail. Actions are the steps a workflow can run there.

Triggers · 5New Email ReceivedNew Email ThreadThread Reply ReceivedEmail BouncedEmail Sent

Actions · 10Create InboxGet InboxDelete InboxList InboxesSend EmailList EmailsGet EmailSearch EmailsGet AccountCustom API CallCustom API Call: Make a custom API call to a specific endpoint.

Names as listed in the automation catalog Coherence workflows use.

WORKFLOW IDEAS

What you can automate with LobsterMail.

Starting points for a workflow. Choose the exact fields, conditions, and records it updates.

Bring LobsterMail activity into CoherenceStart from a supported LobsterMail event, then create or update the appropriate CRM, project, or custom record with the source context preserved.

Starts with · New Email Received
or New Email ThreadFinishes with · Create or update a Coherence record

Act in LobsterMail from a Coherence workflowUse a change in Coherence to run a supported LobsterMail action, so the next step follows the record instead of relying on someone to copy it.

Starts with · A Coherence record or workflow changes

Finishes with · Create Inbox
or Get Inbox

Connect LobsterMail to the wider customer workflowCombine LobsterMail with another integration and Coherence records to route important conversations into accountable work without copying context by hand.

Starts with · New Email Received
or New Email Thread

Finishes with · Create Inbox, then preserve the outcome in Coherence
or Get Inbox

SET UP

How to connect LobsterMail.

The exact authentication fields depend on LobsterMail. The workflow structure stays straightforward.

1Connect the accountAuthorize the LobsterMail account and permissions the workflow needs.

2Choose a supported stepSelect one of the current triggers or actions listed above and map its fields.

3Test with a real recordRun a small test, inspect the result in both systems, and only then enable the workflow.

Apps for the same workflow.

Apps that share a category with LobsterMail or provide a complementary trigger or action.

AidbaseCustomer Support · Communication8 triggers · 7 actions

AircallProductivity · Communication5 triggers · 8 actions

BlueskyCommunication4 triggers · 5 actions

ClickFunnelsCommunication · Marketing8 triggers · 7 actions

ClickSend SMSCommunication1 trigger · 10 actions

DiscordCommunication2 triggers · 16 actions

QUESTIONS

LobsterMail integration questions.

What can I automate with the LobsterMail integration?

LobsterMail currently provides 5 triggers that can start a workflow and 10 actions a workflow can run. Use those building blocks to route important conversations into accountable work without copying context by hand.

How many LobsterMail triggers and actions are available?

LobsterMail currently lists 5 triggers and 10 actions, each named on this page. The list is read from the automation catalog Coherence workflows use, so review those names before building a workflow.

Can LobsterMail connect to other apps through Coherence?

Yes. A workflow can combine supported LobsterMail triggers or actions with Coherence records and other available integrations. The exact flow depends on the authentication, permissions, triggers, and actions exposed by each connected app.

Do I need to write code to connect LobsterMail?

The listed triggers and actions are designed for visual workflows. If the pre-built integration does not expose a capability you need, HTTP and webhook steps can cover APIs that your team is authorized to use.

Ready to connect LobsterMail?

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