Coherence is an agentic customer operations platform that connects CRM data, email, campaigns, websites, workflows, and AI agents in one shared context. It is operated by Brightyard, Inc.

How is Coherence different from a traditional CRM?

CRM is Coherence's shared data foundation, not the product boundary. Coherence connects flexible XRM-style records to email, campaigns, websites, workflows, and agents so teams can run the customer lifecycle from one context.

Does Coherence have an API and MCP server for agents?

Yes. Coherence publishes an OpenAPI 3.1 spec at https://getcoherence.io/openapi.json and ships an official MCP server (@coherenceos/mcp-server) so AI agents can read and write workspace data and delegate tasks to the Nash agent.

How much does Coherence cost?

Coherence has a free tier (no credit card required), plus Starter at $12, Pro at $29, and Team at $79 per user per month.

Integrations · Other

Connect Onfleet to Coherence.

Name: Coherence
Brand: Coherence
Rating: 4.8 (50 reviews)

Last mile delivery software. 18 triggers can start a workflow, and 33 actions can run inside one.

Start free All integrations

Task ArrivalCreate a Coherence record

A Coherence record changes

Create Recipient

Task AssignedUpdate a Coherence record

A Coherence workflow runs

Update Recipient

TRIGGERS AND ACTIONS

Everything Onfleet can do in a workflow.

Triggers start a workflow when something happens in Onfleet. Actions are the steps a workflow can run there.

Triggers · 18Task ArrivalTask AssignedTask ClonedTask CompletedTask CreatedTask DelayedTask DeletedTask ETATask FailedTask StartedTask UnassignedTask UpdatedWorker CreatedWorker DeletedWorker Duty ChangeAuto Dispatch CompletedSMS Recipient Opt OutSMS Recipient Response Missed

Actions · 33Create RecipientUpdate RecipientGet RecipientCreate TaskDelete TaskForce Complete TaskClone TaskUpdate TaskGet TaskGet TasksCreate DestinationGet DestinationGet HubsCreate HubUpdate HubGet OrganizationGet Delegatee DetailsCreate AdministratorUpdate AdministratorGet AdministratorsDelete AdministratorCreate WorkerDelete WorkerGet WorkerGet Worker ScheduleUpdate WorkerCreate TeamDelete TeamGet TeamGet TeamsUpdate TeamGet ContainerCustom API CallCustom API Call: Make a custom API call to a specific endpoint.

Names as listed in the automation catalog Coherence workflows use.

WORKFLOW IDEAS

What you can automate with Onfleet.

Starting points for a workflow. Choose the exact fields, conditions, and records it updates.

Bring Onfleet activity into CoherenceStart from a supported Onfleet event, then create or update the appropriate CRM, project, or custom record with the source context preserved.

Starts with · Task Arrival
or Task AssignedFinishes with · Create or update a Coherence record

Act in Onfleet from a Coherence workflowUse a change in Coherence to run a supported Onfleet action, so the next step follows the record instead of relying on someone to copy it.

Starts with · A Coherence record or workflow changes

Finishes with · Create Recipient
or Update Recipient

Connect Onfleet to the wider customer workflowCombine Onfleet with another integration and Coherence records to move information into the same workspace as the people, records, and next steps it affects.

Starts with · Task Arrival
or Task Assigned

Finishes with · Create Recipient, then preserve the outcome in Coherence
or Update Recipient

SET UP

How to connect Onfleet.

The exact authentication fields depend on Onfleet. The workflow structure stays straightforward.

1Connect the accountAuthorize the Onfleet account and permissions the workflow needs.

2Choose a supported stepSelect one of the current triggers or actions listed above and map its fields.

3Test with a real recordRun a small test, inspect the result in both systems, and only then enable the workflow.

Apps for the same workflow.

Apps that share a category with Onfleet or provide a complementary trigger or action.

AMPECOOther1 trigger · 377 actions

BigCommerceOther11 triggers · 16 actions

Capsule CRMOther4 triggers · 10 actions

Checkout.comOther2 triggers · 7 actions

CircleOther2 triggers · 7 actions

ClockifyOther3 triggers · 8 actions

QUESTIONS

Onfleet integration questions.

What can I automate with the Onfleet integration?

Onfleet currently provides 18 triggers that can start a workflow and 33 actions a workflow can run. Use those building blocks to move information into the same workspace as the people, records, and next steps it affects.

How many Onfleet triggers and actions are available?

Onfleet currently lists 18 triggers and 33 actions, each named on this page. The list is read from the automation catalog Coherence workflows use, so review those names before building a workflow.

Can Onfleet connect to other apps through Coherence?

Yes. A workflow can combine supported Onfleet triggers or actions with Coherence records and other available integrations. The exact flow depends on the authentication, permissions, triggers, and actions exposed by each connected app.

Do I need to write code to connect Onfleet?

The listed triggers and actions are designed for visual workflows. If the pre-built integration does not expose a capability you need, HTTP and webhook steps can cover APIs that your team is authorized to use.

Ready to connect Onfleet?

Start free

Free plan · No credit card