Coherence is an agentic customer operations platform that connects CRM data, email, campaigns, websites, workflows, and AI agents in one shared context. It is operated by Brightyard, Inc.

How is Coherence different from a traditional CRM?

CRM is Coherence's shared data foundation, not the product boundary. Coherence connects flexible XRM-style records to email, campaigns, websites, workflows, and agents so teams can run the customer lifecycle from one context.

Does Coherence have an API and MCP server for agents?

Yes. Coherence publishes an OpenAPI 3.1 spec at https://getcoherence.io/openapi.json and ships an official MCP server (@coherenceos/mcp-server) so AI agents can read and write workspace data and delegate tasks to the Nash agent.

How much does Coherence cost?

Coherence has a free tier (no credit card required), plus Starter at $12, Pro at $29, and Team at $79 per user per month.

Integrations · Communication

Connect OpenMic AI to Coherence.

Name: Coherence
Brand: Coherence
Rating: 4.8 (50 reviews)

An AI-powered platform that automates phone calls using advanced language models. 1 trigger can start a workflow, and 6 actions can run inside one.

Start free All integrations

New Post-call SummaryCreate a Coherence record

A Coherence record changes

Create Phone Call

A Coherence workflow runs

Find Bot

TRIGGERS AND ACTIONS

Everything OpenMic AI can do in a workflow.

Triggers start a workflow when something happens in OpenMic AI. Actions are the steps a workflow can run there.

Triggers · 1New Post-call Summary

Actions · 6Create Phone CallFind BotFind CallGet BotsGet CallsCustom API CallCustom API Call: Make a custom API call to a specific endpoint.

Names as listed in the automation catalog Coherence workflows use.

WORKFLOW IDEAS

What you can automate with OpenMic AI.

Starting points for a workflow. Choose the exact fields, conditions, and records it updates.

Bring OpenMic AI activity into CoherenceStart from a supported OpenMic AI event, then create or update the appropriate CRM, project, or custom record with the source context preserved.

Starts with · New Post-call SummaryFinishes with · Create or update a Coherence record

Act in OpenMic AI from a Coherence workflowUse a change in Coherence to run a supported OpenMic AI action, so the next step follows the record instead of relying on someone to copy it.

Starts with · A Coherence record or workflow changes

Finishes with · Create Phone Call
or Find Bot

Connect OpenMic AI to the wider customer workflowCombine OpenMic AI with another integration and Coherence records to route important conversations into accountable work without copying context by hand.

Starts with · New Post-call Summary

Finishes with · Create Phone Call, then preserve the outcome in Coherence
or Find Bot

SET UP

How to connect OpenMic AI.

The exact authentication fields depend on OpenMic AI. The workflow structure stays straightforward.

1Connect the accountAuthorize the OpenMic AI account and permissions the workflow needs.

2Choose a supported stepSelect one of the current triggers or actions listed above and map its fields.

3Test with a real recordRun a small test, inspect the result in both systems, and only then enable the workflow.

Apps for the same workflow.

Apps that share a category with OpenMic AI or provide a complementary trigger or action.

AidbaseCustomer Support · Communication8 triggers · 7 actions

AircallProductivity · Communication5 triggers · 8 actions

BlueskyCommunication4 triggers · 5 actions

ClickFunnelsCommunication · Marketing8 triggers · 7 actions

ClickSend SMSCommunication1 trigger · 10 actions

DiscordCommunication2 triggers · 16 actions

QUESTIONS

OpenMic AI integration questions.

What can I automate with the OpenMic AI integration?

OpenMic AI currently provides 1 trigger that can start a workflow and 6 actions a workflow can run. Use those building blocks to route important conversations into accountable work without copying context by hand.

How many OpenMic AI triggers and actions are available?

OpenMic AI currently lists 1 trigger and 6 actions, each named on this page. The list is read from the automation catalog Coherence workflows use, so review those names before building a workflow.

Can OpenMic AI connect to other apps through Coherence?

Yes. A workflow can combine supported OpenMic AI triggers or actions with Coherence records and other available integrations. The exact flow depends on the authentication, permissions, triggers, and actions exposed by each connected app.

Do I need to write code to connect OpenMic AI?

The listed triggers and actions are designed for visual workflows. If the pre-built integration does not expose a capability you need, HTTP and webhook steps can cover APIs that your team is authorized to use.

Ready to connect OpenMic AI?

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Free plan · No credit card