Coherence is an agentic customer operations platform that connects CRM data, email, campaigns, websites, workflows, and AI agents in one shared context. It is operated by Brightyard, Inc.

How is Coherence different from a traditional CRM?

CRM is Coherence's shared data foundation, not the product boundary. Coherence connects flexible XRM-style records to email, campaigns, websites, workflows, and agents so teams can run the customer lifecycle from one context.

Does Coherence have an API and MCP server for agents?

Yes. Coherence publishes an OpenAPI 3.1 spec at https://getcoherence.io/openapi.json and ships an official MCP server (@coherenceos/mcp-server) so AI agents can read and write workspace data and delegate tasks to the Nash agent.

How much does Coherence cost?

Coherence has a free tier (no credit card required), plus Starter at $12, Pro at $29, and Team at $79 per user per month.

Integrations · Marketing

Connect Reachinbox to Coherence.

Name: Coherence
Brand: Coherence
Rating: 4.8 (50 reviews)

. 7 triggers can start a workflow, and 13 actions can run inside one.

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Campaign CompletedCreate a Coherence record

A Coherence record changes

Add Leads

Email BouncedUpdate a Coherence record

A Coherence workflow runs

Add Blocklist

TRIGGERS AND ACTIONS

Everything Reachinbox can do in a workflow.

Triggers start a workflow when something happens in Reachinbox. Actions are the steps a workflow can run there.

Triggers · 7Campaign CompletedEmail BouncedEmail OpenedEmail SentLead InterestedLead Not InterestedReply Received

Actions · 13Add LeadsAdd BlocklistAdd EmailEnable WarmupGet Campaign AnalyticsGet SummaryPause CampaignPause WarmupRemove EmailSet ScheduleStart CampaignUpdate LeadCustom API CallCustom API Call: Make a custom API call to a specific endpoint.

Names as listed in the automation catalog Coherence workflows use.

WORKFLOW IDEAS

What you can automate with Reachinbox.

Starting points for a workflow. Choose the exact fields, conditions, and records it updates.

Bring Reachinbox activity into CoherenceStart from a supported Reachinbox event, then create or update the appropriate CRM, project, or custom record with the source context preserved.

Starts with · Campaign Completed
or Email BouncedFinishes with · Create or update a Coherence record

Act in Reachinbox from a Coherence workflowUse a change in Coherence to run a supported Reachinbox action, so the next step follows the record instead of relying on someone to copy it.

Starts with · A Coherence record or workflow changes

Finishes with · Add Leads
or Add Blocklist

Connect Reachinbox to the wider customer workflowCombine Reachinbox with another integration and Coherence records to connect campaign activity to the records and follow-up it should influence.

Starts with · Campaign Completed
or Email Bounced

Finishes with · Add Leads, then preserve the outcome in Coherence
or Add Blocklist

SET UP

How to connect Reachinbox.

The exact authentication fields depend on Reachinbox. The workflow structure stays straightforward.

1Connect the accountAuthorize the Reachinbox account and permissions the workflow needs.

2Choose a supported stepSelect one of the current triggers or actions listed above and map its fields.

3Test with a real recordRun a small test, inspect the result in both systems, and only then enable the workflow.

Apps for the same workflow.

Apps that share a category with Reachinbox or provide a complementary trigger or action.

ActiveCampaignMarketing · CRM9 triggers · 7 actions

BeehiivMarketing3 triggers · 6 actions

ClickFunnelsCommunication · Marketing8 triggers · 7 actions

ConvertKitMarketing12 triggers · 35 actions

DrupalProductivity · E-commerce · Marketing3 triggers · 6 actions

EmailOctopusMarketing5 triggers · 8 actions

QUESTIONS

Reachinbox integration questions.

What can I automate with the Reachinbox integration?

Reachinbox currently provides 7 triggers that can start a workflow and 13 actions a workflow can run. Use those building blocks to connect campaign activity to the records and follow-up it should influence.

How many Reachinbox triggers and actions are available?

Reachinbox currently lists 7 triggers and 13 actions, each named on this page. The list is read from the automation catalog Coherence workflows use, so review those names before building a workflow.

Can Reachinbox connect to other apps through Coherence?

Yes. A workflow can combine supported Reachinbox triggers or actions with Coherence records and other available integrations. The exact flow depends on the authentication, permissions, triggers, and actions exposed by each connected app.

Do I need to write code to connect Reachinbox?

The listed triggers and actions are designed for visual workflows. If the pre-built integration does not expose a capability you need, HTTP and webhook steps can cover APIs that your team is authorized to use.

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