Coherence is an agentic customer operations platform that connects CRM data, email, campaigns, websites, workflows, and AI agents in one shared context. It is operated by Brightyard, Inc.

How is Coherence different from a traditional CRM?

CRM is Coherence's shared data foundation, not the product boundary. Coherence connects flexible XRM-style records to email, campaigns, websites, workflows, and agents so teams can run the customer lifecycle from one context.

Does Coherence have an API and MCP server for agents?

Yes. Coherence publishes an OpenAPI 3.1 spec at https://getcoherence.io/openapi.json and ships an official MCP server (@coherenceos/mcp-server) so AI agents can read and write workspace data and delegate tasks to the Nash agent.

How much does Coherence cost?

Coherence has a free tier (no credit card required), plus Starter at $12, Pro at $29, and Team at $79 per user per month.

Integrations · Other

Connect Respaid to Coherence.

Name: Coherence
Brand: Coherence
Rating: 4.8 (50 reviews)

. 10 triggers can start a workflow, and 4 actions can run inside one.

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New Campaign Creation ResultCreate a Coherence record

A Coherence record changes

Create New Campaign

New Cancelled CaseUpdate a Coherence record

A Coherence workflow runs

Stop Collection for Direct Full Payment

TRIGGERS AND ACTIONS

Everything Respaid can do in a workflow.

Triggers start a workflow when something happens in Respaid. Actions are the steps a workflow can run there.

Triggers · 10New Campaign Creation ResultNew Cancelled CaseNew Disputed CaseNew PayoutNew Successful Collection Paid to CreditorNew Successful Installment Payment via RespaidNew Successful Collection via Legal OfficerNew Successful Partial Payment to CreditorNew Successful Partial Payment via RespaidNew Successful Collection via Respaid

Actions · 4Create New CampaignStop Collection for Direct Full PaymentStop Collection for Direct Partial PaymentStop Collection for Direct Instalment Payment

Names as listed in the automation catalog Coherence workflows use.

WORKFLOW IDEAS

What you can automate with Respaid.

Starting points for a workflow. Choose the exact fields, conditions, and records it updates.

Bring Respaid activity into CoherenceStart from a supported Respaid event, then create or update the appropriate CRM, project, or custom record with the source context preserved.

Starts with · New Campaign Creation Result
or New Cancelled CaseFinishes with · Create or update a Coherence record

Act in Respaid from a Coherence workflowUse a change in Coherence to run a supported Respaid action, so the next step follows the record instead of relying on someone to copy it.

Starts with · A Coherence record or workflow changes

Finishes with · Create New Campaign
or Stop Collection for Direct Full Payment

Connect Respaid to the wider customer workflowCombine Respaid with another integration and Coherence records to move information into the same workspace as the people, records, and next steps it affects.

Starts with · New Campaign Creation Result
or New Cancelled Case

Finishes with · Create New Campaign, then preserve the outcome in Coherence
or Stop Collection for Direct Full Payment

SET UP

How to connect Respaid.

The exact authentication fields depend on Respaid. The workflow structure stays straightforward.

1Connect the accountAuthorize the Respaid account and permissions the workflow needs.

2Choose a supported stepSelect one of the current triggers or actions listed above and map its fields.

3Test with a real recordRun a small test, inspect the result in both systems, and only then enable the workflow.

Apps for the same workflow.

Apps that share a category with Respaid or provide a complementary trigger or action.

AMPECOOther1 trigger · 377 actions

BigCommerceOther11 triggers · 16 actions

Capsule CRMOther4 triggers · 10 actions

Checkout.comOther2 triggers · 7 actions

CircleOther2 triggers · 7 actions

ClockifyOther3 triggers · 8 actions

QUESTIONS

Respaid integration questions.

What can I automate with the Respaid integration?

Respaid currently provides 10 triggers that can start a workflow and 4 actions a workflow can run. Use those building blocks to move information into the same workspace as the people, records, and next steps it affects.

How many Respaid triggers and actions are available?

Respaid currently lists 10 triggers and 4 actions, each named on this page. The list is read from the automation catalog Coherence workflows use, so review those names before building a workflow.

Can Respaid connect to other apps through Coherence?

Yes. A workflow can combine supported Respaid triggers or actions with Coherence records and other available integrations. The exact flow depends on the authentication, permissions, triggers, and actions exposed by each connected app.

Do I need to write code to connect Respaid?

The listed triggers and actions are designed for visual workflows. If the pre-built integration does not expose a capability you need, HTTP and webhook steps can cover APIs that your team is authorized to use.

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