Coherence is an agentic customer operations platform that connects CRM data, email, campaigns, websites, workflows, and AI agents in one shared context. It is operated by Brightyard, Inc.

How is Coherence different from a traditional CRM?

CRM is Coherence's shared data foundation, not the product boundary. Coherence connects flexible XRM-style records to email, campaigns, websites, workflows, and agents so teams can run the customer lifecycle from one context.

Does Coherence have an API and MCP server for agents?

Yes. Coherence publishes an OpenAPI 3.1 spec at https://getcoherence.io/openapi.json and ships an official MCP server (@coherenceos/mcp-server) so AI agents can read and write workspace data and delegate tasks to the Nash agent.

How much does Coherence cost?

Coherence has a free tier (no credit card required), plus Starter at $12, Pro at $29, and Team at $79 per user per month.

Integrations · Productivity

Connect Smartsheet to Coherence.

Name: Coherence
Brand: Coherence
Rating: 4.8 (50 reviews)

Dynamic work execution platform for teams to plan, capture, manage, automate, and report on work at scale. 4 triggers can start a workflow, and 6 actions can run inside one.

Start free All integrations

New Row AddedCreate a Coherence record

A Coherence record changes

Add Row to Sheet

Row UpdatedUpdate a Coherence record

A Coherence workflow runs

Update Row

TRIGGERS AND ACTIONS

Everything Smartsheet can do in a workflow.

Triggers start a workflow when something happens in Smartsheet. Actions are the steps a workflow can run there.

Triggers · 4New Row AddedRow UpdatedNew Attachment AddedNew Comment Added

Actions · 6Add Row to SheetUpdate RowAttach File to RowFind RowList Row AttachmentsFind Sheet(s)

Names as listed in the automation catalog Coherence workflows use.

WORKFLOW IDEAS

What you can automate with Smartsheet.

Starting points for a workflow. Choose the exact fields, conditions, and records it updates.

Bring Smartsheet activity into CoherenceStart from a supported Smartsheet event, then create or update the appropriate CRM, project, or custom record with the source context preserved.

Starts with · New Row Added
or Row UpdatedFinishes with · Create or update a Coherence record

Act in Smartsheet from a Coherence workflowUse a change in Coherence to run a supported Smartsheet action, so the next step follows the record instead of relying on someone to copy it.

Starts with · A Coherence record or workflow changes

Finishes with · Add Row to Sheet
or Update Row

Connect Smartsheet to the wider customer workflowCombine Smartsheet with another integration and Coherence records to turn activity in one tool into an owned next step in the shared workspace.

Starts with · New Row Added
or Row Updated

Finishes with · Add Row to Sheet, then preserve the outcome in Coherence
or Update Row

SET UP

How to connect Smartsheet.

The exact authentication fields depend on Smartsheet. The workflow structure stays straightforward.

1Connect the accountAuthorize the Smartsheet account and permissions the workflow needs.

2Choose a supported stepSelect one of the current triggers or actions listed above and map its fields.

3Test with a real recordRun a small test, inspect the result in both systems, and only then enable the workflow.

Apps for the same workflow.

Apps that share a category with Smartsheet or provide a complementary trigger or action.

Acuity SchedulingProductivity · CRM2 triggers · 8 actions

AircallProductivity · Communication5 triggers · 8 actions AirtableProductivity2 triggers · 15 actions

AssembledProductivity3 triggers · 6 actions

BaserowProductivity3 triggers · 8 actions

BexioProductivity7 triggers · 24 actions

QUESTIONS

Smartsheet integration questions.

What can I automate with the Smartsheet integration?

Smartsheet currently provides 4 triggers that can start a workflow and 6 actions a workflow can run. Use those building blocks to turn activity in one tool into an owned next step in the shared workspace.

How many Smartsheet triggers and actions are available?

Smartsheet currently lists 4 triggers and 6 actions, each named on this page. The list is read from the automation catalog Coherence workflows use, so review those names before building a workflow.

Can Smartsheet connect to other apps through Coherence?

Yes. A workflow can combine supported Smartsheet triggers or actions with Coherence records and other available integrations. The exact flow depends on the authentication, permissions, triggers, and actions exposed by each connected app.

Do I need to write code to connect Smartsheet?

The listed triggers and actions are designed for visual workflows. If the pre-built integration does not expose a capability you need, HTTP and webhook steps can cover APIs that your team is authorized to use.

Ready to connect Smartsheet?

Start free

Free plan · No credit card