Coherence is an agentic customer operations platform that connects CRM data, email, campaigns, websites, workflows, and AI agents in one shared context. It is operated by Brightyard, Inc.

How is Coherence different from a traditional CRM?

CRM is Coherence's shared data foundation, not the product boundary. Coherence connects flexible XRM-style records to email, campaigns, websites, workflows, and agents so teams can run the customer lifecycle from one context.

Does Coherence have an API and MCP server for agents?

Yes. Coherence publishes an OpenAPI 3.1 spec at https://getcoherence.io/openapi.json and ships an official MCP server (@coherenceos/mcp-server) so AI agents can read and write workspace data and delegate tasks to the Nash agent.

How much does Coherence cost?

Coherence has a free tier (no credit card required), plus Starter at $12, Pro at $29, and Team at $79 per user per month.

Integrations · Communication

Connect VoIPstudio to Coherence.

Name: Coherence
Brand: Coherence
Rating: 4.8 (50 reviews)

VoIPstudio is a complete business phone system and scalable call center. 7 triggers can start a workflow, and 6 actions can run inside one.

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Call ConnectedCreate a Coherence record

A Coherence record changes

Create Contact

Call EndedUpdate a Coherence record

A Coherence workflow runs

Make a Call to Lead

TRIGGERS AND ACTIONS

Everything VoIPstudio can do in a workflow.

Triggers start a workflow when something happens in VoIPstudio. Actions are the steps a workflow can run there.

Triggers · 7Call ConnectedCall EndedCall TrackingDTMF ReceivedMissed CallNew Call RecordingSMS Received

Actions · 6Create ContactMake a Call to LeadMake a CallMake a WebcallSend SMSCustom API CallCustom API Call: Make a custom API call to a specific endpoint.

Names as listed in the automation catalog Coherence workflows use.

WORKFLOW IDEAS

What you can automate with VoIPstudio.

Starting points for a workflow. Choose the exact fields, conditions, and records it updates.

Bring VoIPstudio activity into CoherenceStart from a supported VoIPstudio event, then create or update the appropriate CRM, project, or custom record with the source context preserved.

Starts with · Call Connected
or Call EndedFinishes with · Create or update a Coherence record

Act in VoIPstudio from a Coherence workflowUse a change in Coherence to run a supported VoIPstudio action, so the next step follows the record instead of relying on someone to copy it.

Starts with · A Coherence record or workflow changes

Finishes with · Create Contact
or Make a Call to Lead

Connect VoIPstudio to the wider customer workflowCombine VoIPstudio with another integration and Coherence records to route important conversations into accountable work without copying context by hand.

Starts with · Call Connected
or Call Ended

Finishes with · Create Contact, then preserve the outcome in Coherence
or Make a Call to Lead

SET UP

How to connect VoIPstudio.

The exact authentication fields depend on VoIPstudio. The workflow structure stays straightforward.

1Connect the accountAuthorize the VoIPstudio account and permissions the workflow needs.

2Choose a supported stepSelect one of the current triggers or actions listed above and map its fields.

3Test with a real recordRun a small test, inspect the result in both systems, and only then enable the workflow.

Apps for the same workflow.

Apps that share a category with VoIPstudio or provide a complementary trigger or action.

AidbaseCustomer Support · Communication8 triggers · 7 actions

AircallProductivity · Communication5 triggers · 8 actions

BlueskyCommunication4 triggers · 5 actions

ClickFunnelsCommunication · Marketing8 triggers · 7 actions

ClickSend SMSCommunication1 trigger · 10 actions

DiscordCommunication2 triggers · 16 actions

QUESTIONS

VoIPstudio integration questions.

What can I automate with the VoIPstudio integration?

VoIPstudio currently provides 7 triggers that can start a workflow and 6 actions a workflow can run. Use those building blocks to route important conversations into accountable work without copying context by hand.

How many VoIPstudio triggers and actions are available?

VoIPstudio currently lists 7 triggers and 6 actions, each named on this page. The list is read from the automation catalog Coherence workflows use, so review those names before building a workflow.

Can VoIPstudio connect to other apps through Coherence?

Yes. A workflow can combine supported VoIPstudio triggers or actions with Coherence records and other available integrations. The exact flow depends on the authentication, permissions, triggers, and actions exposed by each connected app.

Do I need to write code to connect VoIPstudio?

The listed triggers and actions are designed for visual workflows. If the pre-built integration does not expose a capability you need, HTTP and webhook steps can cover APIs that your team is authorized to use.

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