Retell AI currently provides 1 trigger that can start a workflow and 7 actions a workflow can run. Use those building blocks to turn activity in one tool into an owned next step in the shared workspace.
New Call
Triggers when a new outgoing or incoming call is created.
Make Phone Call
Initiate a new outbound phone call using Retell AI agents.
Create Phone Number
Buys a new phone number and binds agents.
Get Call
Retrieve detailed data of a specific call (e.g., transcript), given a Call ID.
Get Phone Number
Retrieve full details for an existing phone number in Retell AI.
Get Voice
Retrieve details for a specific voice model or configuration by ID in Retell AI.
Get Agent
Fetch details of a Retell AI agent by Agent ID.
Custom API Call
Make a custom API call to a specific endpoint
These recipes are generated from the triggers, actions, and categories currently available for this piece. Use them as starting points, then choose the exact fields, conditions, and records your workflow should update.
Start from a supported Retell AI event, then create or update the appropriate CRM, project, or custom record with the source context preserved.
Starts with
New Call
Finishes with
Create or update a Coherence record
Use a change in Coherence to run a supported Retell AI action, so the next step follows the record instead of relying on someone to copy it.
Starts with
A Coherence record or workflow changes
Finishes with
Make Phone Call
Combine Retell AI with another integration and Coherence records to turn activity in one tool into an owned next step in the shared workspace.
Starts with
New Call
Finishes with
Make Phone Call, then preserve the outcome in Coherence
The exact authentication fields depend on Retell AI. The workflow structure stays straightforward:
Authorize the Retell AI account and permissions the workflow needs.
Select one of the current triggers or actions listed above and map its fields.
Run a small test, inspect the result in both systems, and only then enable the workflow.
Explore apps that share a category with Retell AI or provide a complementary trigger or action.
Retell AI currently provides 1 trigger that can start a workflow and 7 actions a workflow can run. Use those building blocks to turn activity in one tool into an owned next step in the shared workspace.
Retell AI currently lists 1 trigger and 7 actions in the integration catalog. The supported list is refreshed from the pieces available in Coherence, so review the capability names on this page before building a workflow.
Yes. A workflow can combine supported Retell AI triggers or actions with Coherence records and other available integrations. The exact flow depends on the authentication, permissions, triggers, and actions exposed by each connected app.
The listed triggers and actions are designed for visual workflows. If the pre-built integration does not expose a capability you need, HTTP and webhook steps can cover APIs that your team is authorized to use.
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