Coherence is an agentic customer operations platform that connects CRM data, email, campaigns, websites, workflows, and AI agents in one shared context. It is operated by Brightyard, Inc.

How is Coherence different from a traditional CRM?

CRM is Coherence's shared data foundation, not the product boundary. Coherence connects flexible XRM-style records to email, campaigns, websites, workflows, and agents so teams can run the customer lifecycle from one context.

Does Coherence have an API and MCP server for agents?

Yes. Coherence publishes an OpenAPI 3.1 spec at https://getcoherence.io/openapi.json and ships an official MCP server (@coherenceos/mcp-server) so AI agents can read and write workspace data and delegate tasks to the Nash agent.

How much does Coherence cost?

Coherence has a free tier (no credit card required), plus Starter at $12, Pro at $29, and Team at $79 per user per month.

Integrations · Communication · CRM

Connect Kommo to Coherence.

Name: Coherence
Brand: Coherence
Rating: 4.8 (50 reviews)

. 4 triggers can start a workflow, and 8 actions can run inside one.

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Lead Status ChangedCreate a Coherence record

A Coherence record changes

Find Lead

New Contact AddedUpdate a Coherence record

A Coherence workflow runs

Update Contact

TRIGGERS AND ACTIONS

Everything Kommo can do in a workflow.

Triggers start a workflow when something happens in Kommo. Actions are the steps a workflow can run there.

Triggers · 4Lead Status ChangedNew Contact AddedNew Lead CreatedNew Task Created

Actions · 8Find LeadUpdate ContactCreate New LeadUpdate LeadCreate New ContactFind ContactFind CompanyCustom API CallCustom API Call: Make a custom API call to a specific endpoint.

Names as listed in the automation catalog Coherence workflows use.

WORKFLOW IDEAS

What you can automate with Kommo.

Starting points for a workflow. Choose the exact fields, conditions, and records it updates.

Bring Kommo activity into CoherenceStart from a supported Kommo event, then create or update the appropriate CRM, project, or custom record with the source context preserved.

Starts with · Lead Status Changed
or New Contact AddedFinishes with · Create or update a Coherence record

Act in Kommo from a Coherence workflowUse a change in Coherence to run a supported Kommo action, so the next step follows the record instead of relying on someone to copy it.

Starts with · A Coherence record or workflow changes

Finishes with · Find Lead
or Update Contact

Connect Kommo to the wider customer workflowCombine Kommo with another integration and Coherence records to route important conversations into accountable work without copying context by hand.

Starts with · Lead Status Changed
or New Contact Added

Finishes with · Find Lead, then preserve the outcome in Coherence
or Update Contact

SET UP

How to connect Kommo.

The exact authentication fields depend on Kommo. The workflow structure stays straightforward.

1Connect the accountAuthorize the Kommo account and permissions the workflow needs.

2Choose a supported stepSelect one of the current triggers or actions listed above and map its fields.

3Test with a real recordRun a small test, inspect the result in both systems, and only then enable the workflow.

Apps for the same workflow.

Apps that share a category with Kommo or provide a complementary trigger or action.

MissiveCommunication · CRM5 triggers · 6 actions

WhatsScaleCommunication · Marketing · CRM5 triggers · 28 actions

ActiveCampaignMarketing · CRM9 triggers · 7 actions

Acuity SchedulingProductivity · CRM2 triggers · 8 actions

AidbaseCustomer Support · Communication8 triggers · 7 actions

AircallProductivity · Communication5 triggers · 8 actions

QUESTIONS

Kommo integration questions.

What can I automate with the Kommo integration?

Kommo currently provides 4 triggers that can start a workflow and 8 actions a workflow can run. Use those building blocks to route important conversations into accountable work without copying context by hand.

How many Kommo triggers and actions are available?

Kommo currently lists 4 triggers and 8 actions, each named on this page. The list is read from the automation catalog Coherence workflows use, so review those names before building a workflow.

Can Kommo connect to other apps through Coherence?

Yes. A workflow can combine supported Kommo triggers or actions with Coherence records and other available integrations. The exact flow depends on the authentication, permissions, triggers, and actions exposed by each connected app.

Do I need to write code to connect Kommo?

The listed triggers and actions are designed for visual workflows. If the pre-built integration does not expose a capability you need, HTTP and webhook steps can cover APIs that your team is authorized to use.

Ready to connect Kommo?

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Free plan · No credit card