Bring Front activity into Coherence
Start from a supported Front event, then create or update the appropriate CRM, project, or custom record with the source context preserved.
Starts with
New Comment
Finishes with
Create or update a Coherence record
Front
Front currently provides 5 triggers that can start a workflow and 21 actions a workflow can run. Use those building blocks to connect support activity to the full account history and the next internal action.
Customer Support5 triggers21 actions
Triggers
(5)New Comment
Fires when a new comment is posted on a conversation in Front.
New Inbound Message
Fires when a new message is received in a shared inbox.
New Outbound Message
Fires when a message is sent or replied to in Front.
New Tag Added to Message
Fires when a tag is applied to a conversation.
New Conversation State Change
Triggers when a conversation changes to a specified state.
Actions
(21)Add Comment
Add a comment (internal note) to a conversation in Front.
Add Contact Handle
Add a handle (email, phone number, etc.) to an existing Contact.
Add Conversation Links
Link external references (URLs) to a conversation.
Add Conversation Tags
Add one or more tags to a conversation.
Assign/Unassign Conversation
Assign a conversation to a teammate or remove assignment.
Create Account
Create a new account in Front.
Create Contact
Create a new contact in Front.
Create Draft
Create a draft message in Front.
Create Draft Reply
Create a draft reply to an existing conversation (subject/quote etc.) without sending immediately.
Create Link
Create a Link in Front (name, external URL).
Find Account
List company accounts and optionally filter by email domain or external ID.
Find Contact
Look up a contact by handle (email, phone, etc.) or other identifying field.
Find Conversation
Find a conversation by search filters such as subject, participants, tags, inbox, etc.
Remove Contact Handle
Remove a handle (email, phone number, etc.) from an existing Contact.
Remove Conversation Links
Remove external links from a conversation in Front.
Send Message
Send a new message (starts a conversation) with subject, recipients, body, attachments, tags, etc.
Send Reply
Send a reply to a conversation in Front.
Update Account
Update an existing account in Front.
Update Contact
Update an existing contact in Front.
Update Conversation
Modify conversation properties: status, assignee, inbox, tags, etc.
Update Link
Update the name or external URL of a Link in Front.
What can you automate with Front and Coherence?
These recipes are generated from the triggers, actions, and categories currently available for this piece. Use them as starting points, then choose the exact fields, conditions, and records your workflow should update.
Act in Front from a Coherence workflow
Use a change in Coherence to run a supported Front action, so the next step follows the record instead of relying on someone to copy it.
Starts with
A Coherence record or workflow changes
Finishes with
Add Comment
Connect Front to the wider customer workflow
Combine Front with another integration and Coherence records to connect support activity to the full account history and the next internal action.
Starts with
New Comment
Finishes with
Add Comment, then preserve the outcome in Coherence
How to connect Front
The exact authentication fields depend on Front. The workflow structure stays straightforward:
1
Connect the account
Authorize the Front account and permissions the workflow needs.
2
Choose a supported step
Select one of the current triggers or actions listed above and map its fields.
3
Test with a real record
Run a small test, inspect the result in both systems, and only then enable the workflow.
Related integrations for the same workflow
Explore apps that share a category with Front or provide a complementary trigger or action.
Front integration questions
What can I automate with the Front integration?
Front currently provides 5 triggers that can start a workflow and 21 actions a workflow can run. Use those building blocks to connect support activity to the full account history and the next internal action.
How many Front triggers and actions are available?
Front currently lists 5 triggers and 21 actions in the integration catalog. The supported list is refreshed from the pieces available in Coherence, so review the capability names on this page before building a workflow.
Can Front connect to other apps through Coherence?
Yes. A workflow can combine supported Front triggers or actions with Coherence records and other available integrations. The exact flow depends on the authentication, permissions, triggers, and actions exposed by each connected app.
Do I need to write code to connect Front?
The listed triggers and actions are designed for visual workflows. If the pre-built integration does not expose a capability you need, HTTP and webhook steps can cover APIs that your team is authorized to use.
Ready to connect Front?
Start automating in minutes. No credit card required.