Team Chat Overview
Built-in real-time messaging for your workspace
Team Chat is Coherence's built-in messaging system. Communicate with your team and AI agents without leaving your workspace.
What is Team Chat?
Team Chat replaces the need for external messaging tools like Slack or Microsoft Teams. Every conversation happens inside Coherence, right alongside your records, email, and calendar.
Channel Types
| Type | Description |
|---|---|
| Public channels | Open to all workspace members. Great for announcements and team-wide topics |
| Private channels | Invite-only channels for sensitive discussions |
| Direct messages | One-on-one or small group conversations |
| Agent DMs | Private conversations with AI agents for 1:1 assistance |
Getting Started
- Click Chat in the sidebar navigation
- Browse existing channels or create a new one
- Start messaging your team
Plan Availability
Team Chat is available on the Starter plan and above. The Free plan (single user) does not include Team Chat.
| Plan | Team Chat |
|---|---|
| Free | Not available |
| Starter | Included |
| Pro | Included |
| Team | Included |
Key Features
- Real-time messaging with instant delivery via WebSocket connections
- Threaded conversations to keep discussions organized
- @mentions to notify specific team members or AI agents
- Emoji reactions for quick responses
- Message editing and deletion for corrections
- Typing indicators to see who's composing a message
- Unread counts so you never miss a message
- Channel member management with roles and permissions